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BMW of Columbia

4.6

About this business

Location details

250 Killian Commons Parkway, Columbia, SC, 29203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.64,903 reviews
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Thomas B Roper's profile image
Thomas B Roper 
recommend  Recommended
5 years ago

Doug, “Beard”, was absolutely the best. Friendly, courteous and informative. Second to none. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Shawn Bryant's profile image
Shawn Bryant 
5 years ago

A 1 day job ended up being a 2 1/2 day experience. They called and told me the car was ready. When I got there had to wait another 45 minutes. Very unprofessional. Never going again. 

Business response:

Shawn, We’re very sorry for the less than perfect experience here at our dealership. I would love the chance to speak with you more about this experience. Please call me directly at 770-969-0755. Thank you, Robert Fowler, General Manager 

Jimmy Tonini's profile image
Jimmy Tonini 
recommend  Recommended
5 years ago

Everything. Supervisor Dani communicates very well with what the tech says needs to be done & why. She also will continue to give you a play by play of the progress of your maintenance visit. Many Thanks & Fair Winds Dani 

William Duffy's profile image
William Duffy 
recommend  Recommended
5 years ago

Excellent and professional service with Jeremy working complex parts deliveries and installations. Strong recommendation to entire organization. 

Monisa Angell's profile image
Monisa Angell 
recommend  Recommended
5 years ago

Keith Sanders was a pleasure to work with. We were nervous about purchasing a car online, but the dealership made everything work smoothly. We live in Nashville, so Keith hand delivered our car to a third party auto mechanic, chosen by us, for the pre-owner inspection. (JB Auto in St. Pete- we highly recommend them). Our daughter loves her BMW X3! 

Aquilla McAlister's profile image
Aquilla McAlister 
recommend  Recommended
5 years ago

I recommend the Great Customer Service!! 

Business response:

Hi Aquilla, thank you for being our customer, we appreciate your kind words! 

Dawn Liggett Krauss's profile image
Dawn Liggett Krauss 
recommend  Recommended
5 years ago

We had a great experience trading and buying a car at Bert Smith BMW. Very professional and courteous sales team. Highly recommend Corey and Roger. Love our new car! 

Pinky Grospe De Guzman's profile image
Pinky Grospe De Guzman 
5 years ago

Our 3 year old 37k mile X3 sucks, but the service department suck more. You would think they would get it right the first time. It had to take the car to completely die out on us before they figure it out (maybe). We get our car back after the fuel pump was replaced and 3 days later the check engine light comes back on again. We are getting rid of the car and getting a Tesla. 

Terron Henry's profile image
Terron Henry 
5 years ago

The service I received was unprofessional and offensive. I was treated as if I was not there to purchase a vehicle. Salesman Zeke Gilcrest was a joke. If you are looking to purchase a BMW please go to another dealership. 

Frequently asked questions about BMW of Columbia

How is BMW of Columbia rated?

BMW of Columbia has a 4.6 star rating with 4,903 reviews. 

When is BMW of Columbia open?

BMW of Columbia is open now. It will close at 7:00 p.m.  

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