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250 Killian Commons Parkway, Columbia, SC, 29203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Doug, “Beard”, was absolutely the best. Friendly, courteous and informative. Second to none.
Business response:
Thank you for your kind words for our staff, we appreciate it!
A 1 day job ended up being a 2 1/2 day experience. They called and told me the car was ready. When I got there had to wait another 45 minutes. Very unprofessional. Never going again.
Business response:
Shawn, We’re very sorry for the less than perfect experience here at our dealership. I would love the chance to speak with you more about this experience. Please call me directly at 770-969-0755. Thank you, Robert Fowler, General Manager
Everything. Supervisor Dani communicates very well with what the tech says needs to be done & why. She also will continue to give you a play by play of the progress of your maintenance visit. Many Thanks & Fair Winds Dani
Excellent and professional service with Jeremy working complex parts deliveries and installations. Strong recommendation to entire organization.
Keith Sanders was a pleasure to work with. We were nervous about purchasing a car online, but the dealership made everything work smoothly. We live in Nashville, so Keith hand delivered our car to a third party auto mechanic, chosen by us, for the pre-owner inspection. (JB Auto in St. Pete- we highly recommend them). Our daughter loves her BMW X3!
I recommend the Great Customer Service!!
Business response:
Hi Aquilla, thank you for being our customer, we appreciate your kind words!
We had a great experience trading and buying a car at Bert Smith BMW. Very professional and courteous sales team. Highly recommend Corey and Roger. Love our new car!
Our 3 year old 37k mile X3 sucks, but the service department suck more. You would think they would get it right the first time. It had to take the car to completely die out on us before they figure it out (maybe). We get our car back after the fuel pump was replaced and 3 days later the check engine light comes back on again. We are getting rid of the car and getting a Tesla.
The service I received was unprofessional and offensive. I was treated as if I was not there to purchase a vehicle. Salesman Zeke Gilcrest was a joke. If you are looking to purchase a BMW please go to another dealership.
BMW of Columbia has a 4.6 star rating with 4,903 reviews.
BMW of Columbia is open now. It will close at 7:00 p.m.
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