Blackowiak & Son

Zana 

on BBB

2 years ago

I called to cancel my service with the May 10th and the representative informed me that I will be charged $100 for removal fee for containers. When I moved in they did charge me for containers also. I think its so ridiculous to be paying so much money for them to pick up the empty containers when someone is moving out. 

Brenda G. 

on BBB

2 years ago

I have been a loyal customer since **** for 1 ********************** Cart 95/96 gal residential service. I called a while back, maybe over a year to ask they were double billing me because my **** has 2 lifts per week. They assured me there is no mistake. I am paying $250.88 plus $123.53 fuel/environment feel for total of $374.41 for one can pick up per week - only! No yard waste no recycle. This weekend I asked friends what they pay for ****** and asked my sister next door what she pays for Republic. She said $95.40 for 3 m... read more

Julie B 

on BBB

2 years ago

I am submitting my review instead of filing a complaint about Republic Services because there is no hope in ever fixing the qualities that make Republic Services less than sub-abysmal service "professionals".Prior to Republic Services absorbing Randy's ************* Services, I never had any issues with garbage or customer service or billing. Every concern was handled seamlessly by the customer service department, but concerns were rare. Republic Services visibly assumed control in 2021. Yesterday my trash was not collected.... read more

Lorraine M 

on BBB

2 years ago

I decided to call my neighbors regarding the expensive costs of garbage and recycling removal. To my astonisment, I learned that my neighbors are paying approximately a quarter of what I am paying. I am paying $399 per quarter! When I called Republic Services to inquire into the discrepancy, I was told that the rate is dependent on the date that the contract starts. I have been a customer since **** whereas my neighbor since 2017. Therefore, I am being penalized for being a long loyal customer. This appears to be a scam! I g... read more

Jeremy G 

on BBB

2 years ago

Over the past 3 months they have failed to pick up my trash consistently every week. It was only picked up once in the month of February. They missed a week in March and so far in the month of April they have missed it twice. I call every time and they say there is no reason for it and it will set you up for a pickup on Friday and it still does not get picked up. It is simply the worst service I have ever seen. 

Kyle B. 

on BBB

2 years ago

I had been a customer for 7 years, each year dealing with another $20-30 increase in cost. This year was an additional $60 and enough was enough. Especially after finding out my neighbors were paying almost half and doing so monthly. So a called, dealt with the normal attempts to try and keep me as a customer, and finally cancelled my ********************. I was told despite my annual services ending within the month, I was told I would have to pay for an additional month because they couldn't come get the cart that month, b... read more

Stephanie H. 

on BBB

2 years ago

Republic has been a very unreliable and inconsistent company to work with over the years. They sneakily increase your monthly fee all while picking up trash less and less due to "delays", causing our bins to overflow regularly. Essentially you end up paying more for service that gets worse over time. They do not reimburse you for missed service, you just get charged more. It makes no sense. I would not recommend this business to anyone in the ******* area. They do not genuinely seem like they care at all about offering effic... read more

Veronica G. 

on BBB

2 years ago

My family had trash services with Republic since we moved into our house. We were with this company for over 6 years and never paid less than $200/quarter for trash, recycling, and yard waste. In the middle of March I received our new invoice for services starting on 4/1/22 and after years of the **** slowly climbing, $382 was finally my breaking point. Not worth it by a long shot for residential services. My husband called to see if our new statement was correct. He was told by a representative that our statement way too hi... read more

BCS 

on BBB

2 years ago

TRASHY , DISHONEST CUSTOMER SERVICE We never picked ********************, we ended up with them, when they bought out **** Waste Service. Initially things were mostly OK .In December the prices were raised by almost 20 % without prior announcement or explanation and that made me regret the auto - draft.In February 2022 Republic missed a pick-up on a Wednesday, I informed them the next day and they promised to come on Friday instead ( no prior notice of not coming, no severe weather or other excuse ). They failed us again and... read more