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Bigbadtoystore, Inc.

4.5

About this business

Location details

321 Smc Drive, Somerset, WI, 54025, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 3:30 p.m.
Tue7:00 a.m. to 3:30 p.m.
Wed7:00 a.m. to 3:30 p.m.
Thu7:00 a.m. to 3:30 p.m.
Fri7:00 a.m. to 3:30 p.m.
SatClosed
SunClosed
4.53,372 reviews
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Ben Fardon's profile image
Ben Fardon 
6 years ago

Atrociously slow! Placed my first order with BBTS on the 15th June and it's only just been dispatched today (21st June). It shouldn't take 4 working days to dispatch in stock items in this day and age! Factor in quoted shipping times to the UK and its going to be ages before this item arrives, whereas I'm ordering items from China/Singapore and getting them to the UK in the same time frame that it’s taken for you to dispatch my order. I had no update to advise me of any delay either. I'm shocked that such a high profile webs... read more

Joe Perrault's profile image
Joe Perrault 
6 years ago

The Best. 

Laurel Henley Detkin's profile image
Laurel Henley Detkin 
6 years ago

I would give zero stars if I could. I pre-ordered the Sandman Death Pop Vinyl from BBTS because they were the only company selling them. I got a shipment notification back in May. Now, in the end of June, I have not received my package. I clicked on the tracking to find that it was marked “Delivered” on June 5th. But I don’t have it. I’ve had this issue with FedEx before, so I emailed customer service to ask for a replacement or a refund. I filed missing package reports with both USPS and FedEx and said as much in my email t... read more

Kin Kei Fung's profile image
Kin Kei Fung 
6 years ago

So far in the past 15 years I have ordered 2 items from them, and very recently just today my order didn't ship as planned due to a rare circumstance where there was a shortage of the item. BBTS didn't get it in bulk so they refunded me and give me a 10 dollar store credit. I'm currently expecting a full refund from them but unfortunately for us Canadian buyers will have to suffer the fact there will no "full refund" due to currency rate.... However just now I found out this very same item was available at Amazon.ca for a pr... read more

Ludwig Martin's profile image
Ludwig Martin 
6 years ago

Best online store for collectors! 

Rodrigo Alexis Villanueva Espinoza's profile image
Rodrigo Alexis Villanueva Espinoza 
6 years ago
Josh Loper's profile image
Josh Loper 
6 years ago

First time! Just got my package and it was great! 

Andrew Joseph's profile image
Andrew Joseph 
6 years ago
Brandon Cummings's profile image
Brandon Cummings 
6 years ago

Frequently asked questions about Bigbadtoystore, Inc.

How is Bigbadtoystore, Inc. rated?

Bigbadtoystore, Inc. has a 4.5 star rating with 3,372 reviews. 

When is Bigbadtoystore, Inc. open?

Bigbadtoystore, Inc. is closed now. It will open tomorrow at 7:00 a.m. 

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