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Bge Home Products & SVC INC
- Air Duct Cleaning
- Middle River, MD
About this business
BGE HOME is your expert heating and air conditioning company serving the Baltimore, MD area. Contact us 24/7 and we'll get the job done right the first time. When you're in need of a licensed, certified team of HVAC repair and installation technicians, plumbers, or electricians, we're the ones to call. Your comfort is our priority, and superior customer service is our specialty. We always show up when we say we will, in uniform and ready to make installations or repairs correctly the first time. We service Baltimore, Baltimo... read more
Location details
1409 Tangier Dr Ste A, Middle River, MD, 21220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
David R. provided amazing service! He is knowledgable and an effective communicator. He was thourough and efficient. I am very pleased with the service!
Business response:
Tiffany A*****, Thank you for sharing your experience with us. We will recognize David on a job well done on your behalf. We appreciate your business and loyalty. Thank you again
Cameron T. is very friendly and very knowledgeable. I am very pleased with the service that I received today. I will continue to use Constellation Home in the future, and request Cameron T.
Business response:
Dianna B*****, Thank you for sharing your experience with Cameron. We are happy to hear that you are pleased with the level of service provided. We will recognize Cameron on your behalf. Thank you again.
I had a Heat pump hot water heater installed today by Kyle and Jared. They were very professional and did a great job installing the equipment. Kyle answered all my questions taking the time to explain the systems operation. O would highly recommend both of these professionals.
Business response:
Cynthia M*****, We are happy to hear that you are pleased with the level of service with your water heater sale and installation. We will recognize the team on your behalf. We appreciate your business and loyalty! Thank you again.
The service representatives Christina were extremely helpful and very pleasant. Both technicians were pleasant and professional . Mr. S***** was amazingly accommodating due to the fact that our electrical system wasn’t compatible to the ordered water heater . Mr S***** drove 25 miles in rush hour traffic to retrieve a compatible water heater for our home . All I can say is THANK YOU !!!! Constellation made an unexpected unfortunate situation stress free for my family .
Business response:
Mary J****, WOW! We thank you for taking the time to share your positive experience with us. We are pleased to hear that the installation of your water heater went well after the initial issue. We will recognize Christina on a job well done and for Skylar going above and beyond to assure you were back in service. We appreciate your loyalty and business. Thank you again.
I recently had an AC and furnace installed by Constellation Home, and I couldn't be happier with the experience! From the start, Chuck, the sales representative, was incredibly informative, personable, and genuinely helpful. He took the time to answer all my questions and made sure I felt confident in my choices. The installation team, Wes and ET, were outstanding. They arrived on time, were very professional, and worked efficiently to complete the installation. I was particularly impressed by their attention to detail and c... read more
Business response:
Rebecca K******, WOW! We thank you for sharing your positive experience with us. We will recognize the team on your behalf on a job well done! We are happy to hear that you are pleased with the level of service provided with the installation. We appreciate your business and loyalty! Thank you again.
Last inspection thus far, below: Confirmation Number: *********** Equipment: House Heat - Gas To Whom This Notice May Concern: As a customer, I am dissatisfied with BGE HOME/CONSTELLATION. Every time (recently for two years) I call for a rep to assist me in making the next appointment for a ".21" inspection of my furnace, I am told something differently. I am so sick of it. Here we go: 1. All of a sudden, the rep can't locate all of my inspections. This rep must place my call on hold for at least 5-10 minutes to talk to a su... read more
The team that came to my home to install a new ***** heat pump was exceptional. Justin was a professional and they answered all my questions during the installation.
Business response:
Wayne H***, We *** happy to hear that you *** pleased with the installation! We will recognize Justin and the team on your behalf. We appreciate you taking the time to sh*** your positive experience and we thank you for both your business and your loyalty! Thank you again.
We have had a home service contract with both BGE and Constellation for a number of years. They state in their advertising they will pay for covered parts and 100% labor. Constellation replaced our water heater 3 years ago. It has a 6 year warrenty. The unit started leaking recently and technician advise it be replaced. The problem here is that Constellation would not cover the labor charge but would supply a new unit. The reason I was given was the work is considered a new installation and not a service call. I reviewed my ... read more
Business response:
Bruce S****, We are sorry to hear of the issue. I have located your information and will forward over to our Management team, and will have a member reach out to you. Again, We apologize for any issue with the coverage, and are pleased to hear the technicians have served you well. Thank you.
They were on time and explained everything to me. The furnace is in and working.
Business response:
Adrienne M*******, We appreciate your positive feedback. We are happy to hear you are pleased and all is working well. Thank you again.
Frequently asked questions about Bge Home Products & SVC INC
How is Bge Home Products & SVC INC rated?
Bge Home Products & SVC INC has a 4.2 star rating with 290 reviews.
When is Bge Home Products & SVC INC open?
Bge Home Products & SVC INC is closed now. It will open tomorrow at 9:00 a.m.
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