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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

4610 US-280, Birmingham, AL, 35242, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,865 reviews
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Julie Spafford Ryland's profile image
Julie Spafford Ryland 
8 years ago

I will not patronize a business that doesn't let me call my local store and easily connect with a person. 

Daniel Luke Bonds's profile image
Daniel Luke Bonds 
8 years ago
Chris Pelly's profile image
Chris Pelly 
8 years ago

Sales people lie!!! about open box products and are rude 

Becca Barganier Brown's profile image
Becca Barganier Brown 
8 years ago

Called three times with a simple question and could not reach anyone on the phone except for a robot. 

Connie Gilliland's profile image
Connie Gilliland 
8 years ago

To be fair, we have loved Best Buy....this particular location....for years. We have had a horrible experience though, and now we will be taking our business elsewhere. It is a shame because until this happened we didn't even look anywhere else. So in November of 2015, my husband and I wanted to change phone carriers. I looked online and realized that Best Buy had an Iphone 5c for free with a 2 year contract through AT&T. We were not interested in getting the current iphone 6...Continue Reading 

Paige Patterson's profile image
Paige Patterson 
8 years ago

We hate to shop. Rob asked us for help as we walked in the door, and became our personal shopper!! He provided Exceptional service, knowledge of every product we quizzed him -- from roombas, security systems, google homes to headphones! Amazingly positive trip!!! Did I mention we hate to shop? 

Brian Dodson's profile image
Brian Dodson 
8 years ago

Rob LaRoche was the absolute best at customer service! That is unfortunately a dying skill in today's world. He has all the answers. We will definitely be back and hope that he is working or that his skills have rubbed off on his coworkers! 

Jay Waites's profile image
Jay Waites 
8 years ago

Horrible shopping experience. Don't know why I go back. Extremely unprofessional staff. 

Stephanie McGhee Walker's profile image
Stephanie McGhee Walker 
8 years ago

Those were some of the nicest young men who assisted me. If I lived in Alabama, that would be my store. � 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 1,865 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m. 

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