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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

4610 US-280, Birmingham, AL, 35242, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,829 reviews
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Fred Bradford's profile image
Fred Bradford 
6 years ago

Best Buy does not honor its return policies. Buy anywhere than here. Amazon will honor return policies. 

Navkaran Bajaj's profile image
Navkaran Bajaj 
6 years ago

Worst best buy store. Completely unprofessional phone sales associate. 

Casey Benefield's profile image
Casey Benefield 
6 years ago

I purchase a phone at full price on the ATT network, picked out a plan, and said I did not want a contract. What does the guy to? He tries to sneak one on me. I'm typing this review in front of the store out of unabated fury, because the manager made excuses and did not seem to care. I made them fix it. Now I need to go to ATT to make sure it was done right. Wasted my day and my gas. I'll never be back. I'm calling the general manager tomorrow while I'm at work. Maybe ECC too. 

Tiffany Pickens's profile image
Tiffany Pickens 
6 years ago

This is the worst Best Buy I’ve ever been to. This is the absolute WORST customer experience I’ve ever encountered with any retailer EVER. THE MANAGEMENT at the location is terrible. I won’t go into details about what happened; however, @FredRoth should realize that people can shop online for the same good with the hassle harassment embarrassment and discrimination. 

Alex McCullough's profile image
Alex McCullough 
7 years ago

How can you tell someone their refund will go back in their account same day knowing that it won’t 

Cam Sumners's profile image
Cam Sumners 
7 years ago

Came in to purchase a new television. Had a couple questions. 5 people standing around in the tv section on their phones laughing and cutting up. Did not acknowledge the two of us one time. Terrible customer service 

Daniel AndStephanie Morris's profile image
Daniel AndStephanie Morris 
7 years ago

Went to this location to get a new TV. The price match system is a joke. They couldn’t price match Dell and gave an excuse of it being sold by Dell for a 3rd party. Ended up buying the TV from Dell. This is why we do most of our shopping on the internet now. Best Buy just lost another customer. Former customer 2001- 2017 

William Wade Johnson's profile image
William Wade Johnson 
7 years ago

I could never reach a human, and they would not sell me the advertised product that they had. Read my story on Facebook under William Wade Johnson. 

Joshua Stokes's profile image
Joshua Stokes 
7 years ago

This was the best experience I've ever had at a best buy! The customer service was great and friendly smiles everywhere. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 1,829 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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