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Berger Chevrolet

4.5

About this business

Location details

2525 28th St SE, Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.55,868 reviews
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Nicole Kathleen Bicking's profile image
Nicole Kathleen Bicking 
recommend  Recommended
4 years ago

Excellent customer service. We are returning customers and would recommend this dealership to anyone. Each and every person you deal with makes the entire vehicle buying experience unforgettable. 

Business response:

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. John Fischer | General Manager | 630-226-3905 

Jessica Dingle's profile image
Jessica Dingle 
4 years ago

I took my vehicle in for two tire sensors to be replaced and two new key fobs to be programmed. I paid over $850 and have to bring my vehicle back, the key fobs never got programmed and cannot be refunded, none of my tire sensors work now including the two brand new ones, and the recall didn’t get done. At the end of the day I have wasted time and money. I got my vehicle back in worse condition then when I dropped it off!!! Also the biggest issue is the service area is not v… See more 

Daniel Davis's profile image
Daniel Davis 
recommend  Recommended
4 years ago

Scott was great to work with in getting our new Traverse. Came in with a general idea of what we wanted and he was helpful in explaining features and differences in the trims/packages without pushing upgrades we didn’t need. 

Kathy Sullivan's profile image
Kathy Sullivan 
recommend  Recommended
4 years ago

I just couldn’t believe how quick and easy it was!! 

Abe Espinosa's profile image
Abe Espinosa 
recommend  Recommended
4 years ago

Bought a used Audi here. Very tough guys to negotiate with. They gave me a free detail on my car a week after. Been 4 months with this car and I love it. 

Business response:

Hi Abe, Thank you for the recommendation on Facebook and for joining our family! It is great to know that you are enjoying your new Audi. We would like to apologize for your recent experience. Our team works hard to work with your budget and help you receive the lowest price. I would love to hear more about your experience, please reach out to me at maricela@sanbornchevrolet.com. I look forward to hearing from you and we hope to see you soon when it comes time for service. Take care! Maricela Valeros, Sanborn Chevrolet, Lodi 

Eileen Fhaner's profile image
Eileen Fhaner 
recommend  Recommended
4 years ago

See Greg "the Hawk" Goodman. He was great to work with; Jerry Fhaner loves his new/used Tahoe!! 

Rachel Goodman's profile image
Rachel Goodman 
recommend  Recommended
4 years ago

Greg helped me find a very specific car. The purchase of the car was easy and only took a day. I highly recommend. 

Adam A Martinez's profile image
Adam A Martinez 
recommend  Recommended
4 years ago

Never disappointed just got my 3rd car here and my guy Juan Jacome always comes thru very nice staff that work hard to get you in the vehicle u want 💪👍 

Business response:

Adam, thank you for your loyalty to our dealership and for taking the time to write this review. Juan’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. John Fischer | General Manager | 630-226-3905 

Mike Vacanti's profile image
Mike Vacanti 
recommend  Recommended
4 years ago

We were undecided on where to purchase a new vehicle and chose Jim Clark Chevrolet because of what Rafael does away from the dealership. His friedliness, integrity, and respect for my property while walking his dog, made my decision to have him as our salesperson easy. He, and everyone at the dealership, treated us with respect and made the process easy and stress free. We received more than expected for our trade and a good price in our new vehicle. Of all my vehicle purchases, this one was the best. Thank you Rafael! 

Frequently asked questions about Berger Chevrolet

How is Berger Chevrolet rated?

Berger Chevrolet has a 4.5 star rating with 5,868 reviews. 

When is Berger Chevrolet open?

Berger Chevrolet is closed now. It will open on Tuesday at 9:00 a.m. 

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