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Ben Franklin Service Plumbing

4.3

About this business

Locally owned and operated. 100% satisfaction guarantee. Reliable and dependable service. No job to big or small. 

Location details

2612 Larch Ln, Ste 104, Mount Pleasant, SC, 29466, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3374 reviews
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Kenneth R.'s profile image
Kenneth R. 
10 years ago

House was built in 1968 and after under-house inspection for proposed project revealed extensive corrosion, project changed to replacing ALL drain plumbing under house. 

Allan sharkey S.'s profile image
Allan sharkey S. 
10 years ago

Cost affective 

Ken S.'s profile image
10 years ago

Very timely response/appointment. Professional, courteous, and experienced plumber. He knew what he was doing and educated me along the way. This is probably the 'best' experience I've ever had with a contractor and I'm completely satisfied with their pricing transparency as well. Well Done! 

a homeowner's profile image
a homeowner 
10 years ago

I was over charged for just changing the flushing device in the toilet. Called others after the repair and no one can believe how much they charged! The service employee smelled of smoke and acted very "macho" .....telling me how fit he was and patting his flat stomach...yuck! He was not professional and really needs more training. I paid for the service and would never recommend or call this company again. Just needed my toilet fixed for an honest price without having to deal with all the male ego crap! 

Business response:

I'm sorry about your experience. If you could call our office, and shed more light to this complaint as to what tech came out, and your address so that we can address this. I can assure you, we do not tollerate this kind of behavior. 

Carolyn M.'s profile image
Carolyn M. 
10 years ago

Rapid response. He was a very hard working man and very nice. I thought the cost was a little high but when you have no hot water it was worth it. I would recommend them 

Michele G.'s profile image
Michele G. 
10 years ago

They are the worst!! The fact that you have them on here makes me question your service. They came out and when showed them the exact pipe that busted and exactly where then in the end billing the charged us hundreds for " discovering the problem" then charged us twice as much for the work. I went to complain and when I came into their office they were in another office and didn't hear me come in and I listened to how they overcharge their customers and how stupid the customers were. When they did figure out I was there, the... read more

a homeowner's profile image
a homeowner 
10 years ago

Friendly... smart. Very expensive. 

Harriet S.'s profile image
Harriet S. 
10 years ago

Excellent, professional services, delivered on time as scheduled. Highly recommend. 

Paul T.'s profile image
10 years ago

Hard working. Young man. I very professional. 

Frequently asked questions about Ben Franklin Service Plumbing

How is Ben Franklin Service Plumbing rated?

Ben Franklin Service Plumbing has a 4.3 star rating with 374 reviews. 

When is Ben Franklin Service Plumbing open?

Ben Franklin Service Plumbing is open now. It will close at 6:00 p.m.  

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