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Ben Franklin Service Plumbing

4.3

About this business

Locally owned and operated. 100% satisfaction guarantee. Reliable and dependable service. No job to big or small. 

Location details

2612 Larch Ln, Ste 104, Mount Pleasant, SC, 29466, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3374 reviews
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Kimberly W.'s profile image
Kimberly W. 
11 years ago

Water line broke between house and barn at a joint on a Sunday, of course. Ben Franklin sent someone here within 3 hrs from an hour away. Guy found the leak,fixed it and gone within an hour. No problems again and reasonable. Certainly will keep them as my plumbers 

James B.'s profile image
11 years ago

Excellent workmanship, fast response, and economical. 

Patrick S.'s profile image
Patrick S. 
11 years ago

True professionals. Hire with confidence. 

a homeowner's profile image
a homeowner 
11 years ago

Didn't solve the problem. I had to call another contractor. 

Kitty P.'s profile image
12 years ago

Benjamin, the person who did the work, was wonderful! He was very careful connecting my stove so that there was no cross threading which would allow a gas leak. However, I was not happy with the fact that another serviceman was supposed to be here between 10 and 11a.m. and never called to say he could not make it because of another job. However, he did get Benjamin to do it at 5:00, so things finally worked out. I hated wasting my day waiting!!! 

Jon B.'s profile image
12 years ago

Right out of the box......I was told on the phone that there was never a service charge for a tech to show up and assess the repair. The guy showed up (the reason for any ratings star), came into the garage, and the very 1st thing the tech said was something about the $150 service charge. Then he tapped the side of the water tank with his knuckles, and declared "oh, this is bad". That was the sum total of his troubleshooting. He then floated a $1600 price to "repair) the water heater. Unless you want terrible service (techni... read more

James C.'s profile image
12 years ago

I'm moving and wanted to disconnect the gas line from my Wolf range myself. I was able to turn the nut on the corrugated gas line but the gas line kept turning and twisting with the nut. Didn't want to damage anything so I called HomeAdvisor and was recommended Benjamin Franklin Plumbing of Mt. Pleasant. The service person, Rusty, got here in no time, saw the problem, and after three tries he was able to untighten the bolts and disconnect the line. I wasn't charge for the service but was given a firm hand shake and a wish fo... read more

a homeowner's profile image
a homeowner 
12 years ago

Arrived on time. Assessed the problem, presented the options and accomplished the work quickly. .They were courteous and professional. 

Rochelle C.'s profile image
Rochelle C. 
12 years ago

We are very pleased with the service. Benjamin Franklin walked us through each step of the project. They brought everything up to code and did a very neat job. Our water heater was in a difficult location and they were able to complete the job in a timely manner. 

Frequently asked questions about Ben Franklin Service Plumbing

How is Ben Franklin Service Plumbing rated?

Ben Franklin Service Plumbing has a 4.3 star rating with 374 reviews. 

When is Ben Franklin Service Plumbing open?

Ben Franklin Service Plumbing is open now. It will close at 6:00 p.m.  

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