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Ben Franklin Service Plumbing

4.3

About this business

Locally owned and operated. 100% satisfaction guarantee. Reliable and dependable service. No job to big or small. 

Location details

2612 Larch Ln, Ste 104, Mount Pleasant, SC, 29466, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3374 reviews
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a homeowner's profile image
a homeowner 
8 years ago

Get other quotes!!! Very expensive for the work performed !!! 

Business response:

Yes, our technician replaced a section of water main, & installed a valve. Thank you for using Ben Franklin Plumbing. 

Gail B.'s profile image
8 years ago

I was very happy with the work done, even though it revealed a bigger problem lying beneath the surface, I was able to have the repairs done in a timely manner thanks to the repair man for his thorough examination and honesty. 

Kim A.'s profile image
8 years ago

Ben Franklin plumbing repaired my corroded shower drain and dripping faucet that other plumbing companies would not touch. Professional, courteous, knowledgeable pros. Bob and Dalton took the time to do the job correctly and efficiently without incurring extra costs. Also know that this company has a drywall specialist on call to fix your drywall. if needed. There is no other company in the area that offers this service. The pros also advised me on maintenance needs for my water heater, garbage disposal and toilet repairs. G... read more

George P.'s profile image
9 years ago

good 

Chip B.'s profile image
9 years ago

I think they might be a good company but I had a bad experience. When they came out, the plumber snapped the drain plug in half, preventing him from doing the flushing of the water tank. Then they wanted another $245 to fix what he broke plus a $50 trip charge. I called the company and they agreed to drop the trip charge but I still feel they needed to fix the drain plug. 

Business response:

When our technician went to turn shutoff valve off to tankless, the valve was old and crumpled in his hand. Therefore the customer would be responsible to replace the valve. 

Mike J.'s profile image
9 years ago

quick response 

Business response:

Thank you ( Consumer name withheld per their request ) glad to assist with your plumbing needs. Thank you for the opportunity. We hope you have a blessed weekend. 

Carlene H.'s profile image
Carlene H. 
9 years ago

Had another company give me a price and it was double . Feel Benjamin Franklin was priced fair. Young man was a real gentleman. He showed respect to my home and took off his boots at the door each time he went in and out of my home. Very nice young man. 

Business response:

Thank you ( Consumer name withheld per their request) We enjoy receiving feedback from our customers. I will let the technician know. 

Vinton K.'s profile image
9 years ago

very flexable, considering A.T.T. had covered up my water shutoff valve. we didn't know where it was. 

Sarah R.'s profile image
9 years ago

Benjamin Franklin did a very professional job and answered all of our questions 

Frequently asked questions about Ben Franklin Service Plumbing

How is Ben Franklin Service Plumbing rated?

Ben Franklin Service Plumbing has a 4.3 star rating with 374 reviews. 

When is Ben Franklin Service Plumbing open?

Ben Franklin Service Plumbing is closed now. It will open tomorrow at 9:00 a.m. 

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