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4650 Belair Rd, Baltimore, MD, 21206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Uhaul is actively STEALING from their customers!!! They forced me to get a much larger truck than what was needed whic up tolls and gas to almost triple the original cost, in top of that Uhaul decided to overcharge my account for a ************************** a total of $275 plus taxes. Because of Uhaul my moving experience was negative and stressful. Customers should save themselves this trouble and never choose UHaul
Business response:
Hello Johanna. I apologize for the issues with your rentals. I reviewed the existing complaint file and see the payment issues was already addressed. In order to fill a reservation, U-Haul may offer a larger truck size at the same price as the reserved equipment. I apologize again for any inconvenience these issues may have caused you. If we an assist with anything else, please let us know.
Uhaul is actively STEALING from their customers!!! They forced me to get a much larger truck than what was needed whic up tolls and gas to almost triple the original cost, in top of that Uhaul decided to overcharge my account for a ************************** a total of $275 plus taxes. Because of Uhaul my moving experience was negative and stressful. Customers should save themselves this trouble and never choose UHaul
Business response:
Hello Johanna. I apologize for the issues with your rentals. I reviewed the existing complaint file and see the payment issues was already addressed. In order to fill a reservation, U-Haul may offer a larger truck size at the same price as the reserved equipment. I apologize again for any inconvenience these issues may have caused you. If we an assist with anything else, please let us know.
Uhaul is actively STEALING from their customers!!! They forced me to get a much larger truck than what was needed whic up tolls and gas to almost triple the original cost, in top of that Uhaul decided to overcharge my account for a ************************** a total of $275 plus taxes. Because of Uhaul my moving experience was negative and stressful. Customers should save themselves this trouble and never choose UHaul
Business response:
Hello Johanna. I apologize for the issues with your rentals. I reviewed the existing complaint file and see the payment issues was already addressed. In order to fill a reservation, U-Haul may offer a larger truck size at the same price as the reserved equipment. I apologize again for any inconvenience these issues may have caused you. If we an assist with anything else, please let us know.
Uhaul is actively STEALING from their customers!!! They forced me to get a much larger truck than what was needed whic up tolls and gas to almost triple the original cost, in top of that Uhaul decided to overcharge my account for a ************************** a total of $275 plus taxes. Because of Uhaul my moving experience was negative and stressful. Customers should save themselves this trouble and never choose UHaul
Business response:
Hello Johanna. I apologize for the issues with your rentals. I reviewed the existing complaint file and see the payment issues was already addressed. In order to fill a reservation, U-Haul may offer a larger truck size at the same price as the reserved equipment. I apologize again for any inconvenience these issues may have caused you. If we an assist with anything else, please let us know.
Wish I could give zero stars out of 100. This company has the absolute WORST customer service I have ever received in my life. CONSUMER BEWARE!1) booked my reservation online on Monday 2) received a text confirmation on Wednesday with all the wrong details including pickup location and pick up time 3) I called U-Haul to get it fixed, the person supposedly fixed it 4) 5 minutes later I get a text confirming my reservation had changed to the wrong location and the wrong pick up time 5) I called back, spoke to a nice guy who fi... read more
Business response:
Hello Katrina, I am sorry about the multiple issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Wish I could give zero stars out of 100. This company has the absolute WORST customer service I have ever received in my life. CONSUMER BEWARE!1) booked my reservation online on Monday 2) received a text confirmation on Wednesday with all the wrong details including pickup location and pick up time 3) I called U-Haul to get it fixed, the person supposedly fixed it 4) 5 minutes later I get a text confirming my reservation had changed to the wrong location and the wrong pick up time 5) I called back, spoke to a nice guy who fi... read more
Business response:
Hello Katrina, I am sorry about the multiple issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Wish I could give zero stars out of 100. This company has the absolute WORST customer service I have ever received in my life. CONSUMER BEWARE!1) booked my reservation online on Monday 2) received a text confirmation on Wednesday with all the wrong details including pickup location and pick up time 3) I called U-Haul to get it fixed, the person supposedly fixed it 4) 5 minutes later I get a text confirming my reservation had changed to the wrong location and the wrong pick up time 5) I called back, spoke to a nice guy who fi... read more
Business response:
Hello Katrina, I am sorry about the multiple issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Wish I could give zero stars out of 100. This company has the absolute WORST customer service I have ever received in my life. CONSUMER BEWARE!1) booked my reservation online on Monday 2) received a text confirmation on Wednesday with all the wrong details including pickup location and pick up time 3) I called U-Haul to get it fixed, the person supposedly fixed it 4) 5 minutes later I get a text confirming my reservation had changed to the wrong location and the wrong pick up time 5) I called back, spoke to a nice guy who fi... read more
Business response:
Hello Katrina, I am sorry about the multiple issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Wish I could give zero stars out of 100. This company has the absolute WORST customer service I have ever received in my life. CONSUMER BEWARE!1) booked my reservation online on Monday 2) received a text confirmation on Wednesday with all the wrong details including pickup location and pick up time 3) I called U-Haul to get it fixed, the person supposedly fixed it 4) 5 minutes later I get a text confirming my reservation had changed to the wrong location and the wrong pick up time 5) I called back, spoke to a nice guy who fi... read more
Business response:
Hello Katrina, I am sorry about the multiple issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Belair Rd & Glenarm Nb has a 1.1 star rating with 229 reviews.
Belair Rd & Glenarm Nb is open now. It will close at 7:00 p.m.
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