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Belair Rd & Glenarm Nb
- Bus Stations
- Baltimore, MD
About this business
Location details
4650 Belair Rd, Baltimore, MD, 21206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Rented a uhaul oct 1 for 8 am from ******** to ******* thought costing $195+ gas and damages if any occured. They changed my pick up location and couldnt be bothered to let me know so when I showed up at my the location i thought i was suppose to be at i was sent 20 minutes down the road, i rented a uhaul that was closest to my house at the time so i would have to pay for more gas being that im going to ******* and gas is so high already. Okay fine so i get in and find out im being charged $361 because apparently using **** ... read more
Business response:
Hello Heather, I am sorry about the issue with the deposit refund. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented a uhaul oct 1 for 8 am from ******** to ******* thought costing $195+ gas and damages if any occured. They changed my pick up location and couldnt be bothered to let me know so when I showed up at my the location i thought i was suppose to be at i was sent 20 minutes down the road, i rented a uhaul that was closest to my house at the time so i would have to pay for more gas being that im going to ******* and gas is so high already. Okay fine so i get in and find out im being charged $361 because apparently using **** ... read more
Business response:
Hello Heather, I am sorry about the issue with the deposit refund. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Wish I could give zero stars out of 100. This company has the absolute WORST customer service I have ever received in my life. CONSUMER BEWARE!1) booked my reservation online on Monday 2) received a text confirmation on Wednesday with all the wrong details including pickup location and pick up time 3) I called U-Haul to get it fixed, the person supposedly fixed it 4) 5 minutes later I get a text confirming my reservation had changed to the wrong location and the wrong pick up time 5) I called back, spoke to a nice guy who fi... read more
Business response:
Hello Katrina, I am sorry about the multiple issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Uhaul is actively STEALING from their customers!!! They forced me to get a much larger truck than what was needed whic up tolls and gas to almost triple the original cost, in top of that Uhaul decided to overcharge my account for a ************************** a total of $275 plus taxes. Because of Uhaul my moving experience was negative and stressful. Customers should save themselves this trouble and never choose UHaul
Business response:
Hello Johanna. I apologize for the issues with your rentals. I reviewed the existing complaint file and see the payment issues was already addressed. In order to fill a reservation, U-Haul may offer a larger truck size at the same price as the reserved equipment. I apologize again for any inconvenience these issues may have caused you. If we an assist with anything else, please let us know.
Uhaul is actively STEALING from their customers!!! They forced me to get a much larger truck than what was needed whic up tolls and gas to almost triple the original cost, in top of that Uhaul decided to overcharge my account for a ************************** a total of $275 plus taxes. Because of Uhaul my moving experience was negative and stressful. Customers should save themselves this trouble and never choose UHaul
Business response:
Hello Johanna. I apologize for the issues with your rentals. I reviewed the existing complaint file and see the payment issues was already addressed. In order to fill a reservation, U-Haul may offer a larger truck size at the same price as the reserved equipment. I apologize again for any inconvenience these issues may have caused you. If we an assist with anything else, please let us know.
Uhaul is actively STEALING from their customers!!! They forced me to get a much larger truck than what was needed whic up tolls and gas to almost triple the original cost, in top of that Uhaul decided to overcharge my account for a ************************** a total of $275 plus taxes. Because of Uhaul my moving experience was negative and stressful. Customers should save themselves this trouble and never choose UHaul
Business response:
Hello Johanna. I apologize for the issues with your rentals. I reviewed the existing complaint file and see the payment issues was already addressed. In order to fill a reservation, U-Haul may offer a larger truck size at the same price as the reserved equipment. I apologize again for any inconvenience these issues may have caused you. If we an assist with anything else, please let us know.
Wish I could give zero stars out of 100. This company has the absolute WORST customer service I have ever received in my life. CONSUMER BEWARE!1) booked my reservation online on Monday 2) received a text confirmation on Wednesday with all the wrong details including pickup location and pick up time 3) I called U-Haul to get it fixed, the person supposedly fixed it 4) 5 minutes later I get a text confirming my reservation had changed to the wrong location and the wrong pick up time 5) I called back, spoke to a nice guy who fi... read more
Business response:
Hello Katrina, I am sorry about the multiple issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Uhaul is actively STEALING from their customers!!! They forced me to get a much larger truck than what was needed whic up tolls and gas to almost triple the original cost, in top of that Uhaul decided to overcharge my account for a ************************** a total of $275 plus taxes. Because of Uhaul my moving experience was negative and stressful. Customers should save themselves this trouble and never choose UHaul
Business response:
Hello Johanna. I apologize for the issues with your rentals. I reviewed the existing complaint file and see the payment issues was already addressed. In order to fill a reservation, U-Haul may offer a larger truck size at the same price as the reserved equipment. I apologize again for any inconvenience these issues may have caused you. If we an assist with anything else, please let us know.
Wish I could give zero stars out of 100. This company has the absolute WORST customer service I have ever received in my life. CONSUMER BEWARE!1) booked my reservation online on Monday 2) received a text confirmation on Wednesday with all the wrong details including pickup location and pick up time 3) I called U-Haul to get it fixed, the person supposedly fixed it 4) 5 minutes later I get a text confirming my reservation had changed to the wrong location and the wrong pick up time 5) I called back, spoke to a nice guy who fi... read more
Business response:
Hello Katrina, I am sorry about the multiple issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about Belair Rd & Glenarm Nb
How is Belair Rd & Glenarm Nb rated?
Belair Rd & Glenarm Nb has a 1.1 star rating with 229 reviews.
When is Belair Rd & Glenarm Nb open?
Belair Rd & Glenarm Nb is closed now. It will open tomorrow at 7:00 a.m.
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