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Basin Burger House

3.6

About this business

At Basin Burger House we take pride in serving the most delicious food around! Every gourmet burger comes from a special blend of fresh, never frozen brisket, short rib and chuck. That's just the start of the fun though...our buns are baked in house every day giving Basin Burger House the smell of your favorite bakery! We hand slice our fries before frying them up to make sure you get only the freshest ingredients. It's easy to roll a couple of frozen patties off the back of a truck and serve it up as your own creation, but ... read more

Location details

607 N Colorado St, Midland, TX, 79701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6826 reviews
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Heather Hafley Abney's profile image
Heather Hafley Abney 
9 years ago

Service is bad. Can't tell you what the food was like because we were never waited on! Would have waited longer had the resturant been busy but it was not. Wait staff standing around talking. Dissapointing 

Business response:

Heather, we are terribly disappointed to hear this. Please call GM Marc Shaw on his cell phone tomorrow between normal business hours to discuss your bad experience at BBH. His number is (254) 266-1698 

Keegan Kohanek's profile image
Keegan Kohanek 
9 years ago

This place has horrible management. And burgers are supposed to have buns not toast. Ive been in here a number of times, but over the past it has gotten way worse. I got into an arguement with one of the staff because these a-holes messed up the same burgers 3 times!! A chef was all actin like he was gonna do something about it too. Wish he woulda. I woulda busted his bottom lip to match hit top one. Immature people work there. May be different if you are a woman. But the food sucks, service sucks, managers and owners act ju... read more

Willson Beebe's profile image
Willson Beebe 
9 years ago

Service still sucks. Food is not bad. Music is good. 

Business response:

Willson please contact General Manager Marc Shaw between normal business hours on his cell phone at 254-266-1698 so he can correct the issues you had with service. We appreciate your honest feedback 

Michele Del Zoppo's profile image
Michele Del Zoppo 
9 years ago

Love it! Texas burger is amazing!!!!!!!!!! Service is nice and always helps you, plus they have live music and other nice events during the week. Only negative note the parfait, I really didnt want to get diabetes so i left it untouched. Cheap and amazing choices of beers. 

Dustin Gross's profile image
Dustin Gross 
9 years ago

One of the best burgers in town, place is a hidden gem! 

Erin Calahan's profile image
Erin Calahan 
9 years ago

Can't wait to be there full time!!! Look out Midland...there's a whole new take on Basin Burger in the mix!!!!! Sooo excited!!!! 

Brandy Butcher's profile image
Brandy Butcher 
9 years ago

Ernest and Chelsea provide the best service EVERY FRIDAY NIGHT for the most difficult group of family members I ever seen.... Mine. Wouldn't spend my Friday night's at any other restaurant, their winning personalities and excellent service are what keep us coming back. 

Sheila-Steve Roberts's profile image
Sheila-Steve Roberts 
9 years ago

Service sucks. Back to Grub! Good place to film a episode of Restaurant Makeover. Start with the service issues. Owner better get it together or he will be out of business. 

Bryan Salazar's profile image
Bryan Salazar 
9 years ago

Rosa is always my server and always does a good job of taking care of us. Great burgers and shakes! 

Frequently asked questions about Basin Burger House

How is Basin Burger House rated?

Basin Burger House has a 3.6 star rating with 826 reviews. 

When is Basin Burger House open?

Basin Burger House is closed now. It will open tomorrow at 9:00 a.m. 

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