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Basin Burger House
- Restaurants
- Midland, TX
About this business
At Basin Burger House we take pride in serving the most delicious food around! Every gourmet burger comes from a special blend of fresh, never frozen brisket, short rib and chuck. That's just the start of the fun though...our buns are baked in house every day giving Basin Burger House the smell of your favorite bakery! We hand slice our fries before frying them up to make sure you get only the freshest ingredients. It's easy to roll a couple of frozen patties off the back of a truck and serve it up as your own creation, but ... read more
Location details
607 N Colorado St, Midland, TX, 79701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love this place.
My cheese burger was very dry and my sweet were good but we're cold. The atmosphere was great. I will try again maybe it was a bad night for the cook!
Business response:
Janet – Thank you for your honest feedback, we are sorry to hear that the food on your visit was not up to par. On the other hand, we are glad you are willing to give us another try and look forward to seeing you again!
Overpriced and worthless. Have eaten here 4 or 5 times and I would take a Sonic Double Cheeseburger over anything here. Oh yeah and the stuck up, better than everyone, nose in the air ladies who work the front door need a lesson in manners and how to treat customers. Will NEVER eat here again
Business response:
Cham – Thank you for taking the time to advise us of your recent experience. We are sorry to hear you did not find our food or service up to par and we apologize that you did not find the hostesses to be welcoming. That is certainly not acceptable and we will look into the matter further. We would like to discuss this with you, please contact Ryan Cristian at your earliest convenience, (432) 687-5696.
Terrible food, long wait, high price. Was totally underwhelmed.
Business response:
Christopher – We are sorry to hear that you did not find your experience at our restaurant to be up to par. Our customers are important to us and so we would like to discuss this matter with you further. Please contact Ryan Cristian at your earliest convenience, (432) 687-5696.
Second time here... Reminded my why I QUIT COMING HERE, I WILL NOT COME HERE AGAIN, and why I WILL NOT RECOMMEND THIS PLACE TO ANYONE!!!
Business response:
Waco Richards – We are sorry to hear that you were disappointed with your experience at our restaurant. Each of our customers are important to us, so we would like to discuss this matter with you further. Please contact Ryan Cristian at your earliest convenience, (432) 687-5696.
Great meal. Grilled asparagus was super. Queso dip was unique and tasty. Server was attentive and humorous. Modern and relaxing atmosphere.
Business response:
Kelly – Thank you so much for sharing your recent experience at our restaurant. We always love to read that our customers appreciate our food and service. We hope to see you again in the near future!
Worst service in Midland. Sat down at 630 got our food at 745. 2 out of 3 orders were completely wrong. Waitress could care less she was to busy chatting with friends at another table. Don't waste your time or money burger king would be better..
Business response:
Robert – Thank you for taking the time to advise us of your recent experience. We are sorry to hear that you found our service on your last visit to be inadequate. All of our customers are important to us and we would like to discuss this matter with you further. Please contact Ryan Cristian at your earliest convenience. (432) 687-5696.
When you first opened you had a spinach salad that would rival the best. Seriously, I came in just for that salad! But the last three times I have come in and ordered your spinach salad (yep, I gave you three chances) half the ingredients were missing! You brought out spinach, radishes, and mangos tonight and called it done. Not even any dressing....seriously? Just tell me up front and I would have ordered something else! Three strikes and I am done.
Business response:
Tracey – Thank you for your honest feedback. We are sorry to hear that you did not find our spinach salad up to par on your past few visits. The happiness of all of our customers is important to us and we would like to discuss this further with you. Please contact Ryan Cristian at your earliest convenience. (432) 687-5696.
Fantabulous!
Frequently asked questions about Basin Burger House
How is Basin Burger House rated?
Basin Burger House has a 3.6 star rating with 826 reviews.
When is Basin Burger House open?
Basin Burger House is closed now. It will open tomorrow at 9:00 a.m.
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