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Basin Burger House
- Restaurants
- Midland, TX
About this business
At Basin Burger House we take pride in serving the most delicious food around! Every gourmet burger comes from a special blend of fresh, never frozen brisket, short rib and chuck. That's just the start of the fun though...our buns are baked in house every day giving Basin Burger House the smell of your favorite bakery! We hand slice our fries before frying them up to make sure you get only the freshest ingredients. It's easy to roll a couple of frozen patties off the back of a truck and serve it up as your own creation, but ... read more
Location details
607 N Colorado St, Midland, TX, 79701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I could like this place. But after multiple attempts, I simply can't. Service here is BAD...even for Midland. The drinks are fine if you can order them (ingredients seem to be a rare commodity) and the food is decent (if you get what you ordered). Trust my judgement and don't waste your time or money here.
My husband and went there to eat but didn't even get a table because they don't serve anything between 10 and 11. It wasn't even 10 yet.
The food was not worth an over 2 hour wait. From the time we got there (we had a 25 min wait to be seated) to the time we left, 3 HOURS. My family won't be going back. And this is the third time they've done this to us. Not to mention that the entire patio was filled with extremely irritated and hangry people. I would not recommend this restaurant, especially if you have kids because who can keep kids happy at a restaurant for 3 hours???
Very disappointed. Arrived at 10:45am. Seated at 11:10 which was ok. But ordered food at 11:20 and it FINALLY arrived at 12:42!!!! Cold, half our groups food was either undercooked or overcooked!!! The food was SO NOT worth the wait. Thanks for 2 1/2 hours taken out of my Mother's Day
My husband and I have been there several times. We've had great service every time we've been there. The onion rings are awesome! As well are the shakes. But we always order out burgers medium. Not one time have they been cooked correctly. They have always been very well done, tough and on occasion, luke- warm. I just think if you specialize in burgers, the cooks should know how to cook them to order.
Well I went on the 4-8-16 to try the advertised breakfast on the radio . Food tastes bland , has no flavor and to top it off what I paid for a basic breakfast was 27.00 dollars = pricy and nothing to brag about the food . I had coffee , 2 eggs , sausage and potatoes with biscuits and gravy . I won't be going back anytime soon .
Business response:
Frank, can you please email lee@basinburgers.com so that he can get more information from you. We are concerned to hear a couple of things. Thanks!
Bad service all around, terribly slow and the burger was below average at best.
Horrible service, very cold bland expensive food, waited over an hour for three burgers. Sad.
The service here sucks . I have eating here four times on Sunday . The girl that seats people acts like she hates her job and takes forever to seat anyone . We where a party of six and stared at an empty table for six for thirty minutes . Then we had to listened to the cooks fight about an order that was wrong . We where starving and got to watch everyone in the kitchen eating the food . It's annoying and unprofessional. Worst place ever!
Frequently asked questions about Basin Burger House
How is Basin Burger House rated?
Basin Burger House has a 3.6 star rating with 826 reviews.
When is Basin Burger House open?
Basin Burger House is closed now. It will open tomorrow at 9:00 a.m.
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