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Basin Burger House
- Restaurants
- Midland, TX
About this business
At Basin Burger House we take pride in serving the most delicious food around! Every gourmet burger comes from a special blend of fresh, never frozen brisket, short rib and chuck. That's just the start of the fun though...our buns are baked in house every day giving Basin Burger House the smell of your favorite bakery! We hand slice our fries before frying them up to make sure you get only the freshest ingredients. It's easy to roll a couple of frozen patties off the back of a truck and serve it up as your own creation, but ... read more
Location details
607 N Colorado St, Midland, TX, 79701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had breakfast here yesterday and it was delicious! The Phoenix is yummy homemade toast topped with guacamole, tomato and eggs. Everything was cooked perfectly - especially the eggs that were exactly over medium at my request. I'll definitely be back!
Business response:
Thank you Lisa! It is great to hear such a glowing review! We are so glad you enjoyed your meal. We value your patronage and appreciate you taking the time to let us know what we are doing right. Have a great day! And come back soon!
Wish I would of stopped at Burger King or McDonald's . After 20 minutes , manager came table apologized that our order was misplaced (nice of him by the way) But the food just didn't taste the same.
Business response:
Hi Jose! We are sorry that there was a mix up with your meal. Glad to hear the manager addressed it right away. Hope you will give us another try. Thanks for your feedback.
The service and food is great. Love the atmosphere �
Business response:
Thank you for the 5 star rating and the compliments! We value your patronage and feedback and hope you come back again soon, Jeffrey!
The quality of food has really dropped. Last two times has been subpar. Makes me sad I used to really like this place
Business response:
Hi Steven! We would like to discuss your experience personally so that we can use your feedback to continually make improvements. Please give Ivan Arriola a call at 432-687-5696. Thanks for taking time to leave your comments.
When we arrived to basin Burger it was a 15-20 wait. After we got seated the waitress introduced herself and got us a drink order. We waited an hour for 2 classic burgers, we approached the waitress To see what was the hold up she stated it would be probably " another 15-20 " we turned around to the cook line and noticed hamburgers lined up just sitting in the window. The mangers didn't even approach any tables to see how everything was going they just walked around sitting other customers . All of a sudden the waitress beca... read more
Business response:
Hi Brittany! We're sorry you had such a bad experience. Please call Ivan Arriola at 432-687-5696. He is the restaurant manager and would like to speak to you personally. Thank you.
Business response:
Thanks for your feedback Donna! And thanks for coming to see us! We are glad you enjoyed your visit. Hope you come back again soon!
Had lunch previously and it was good. Me and my boyfriend had lunch today and it was awful. The waitress was not friendly and unpleasant to work there. I ordered the green chili burger and NO fried egg , and I got the fried egg on my burger, we order another one with no cheese and we got cheese on it. Bread was cold and hard, onion rings were so disgusting. not to mention we had order one to go for a coworker and was just as bad . Definitely not going back or recommending to anyone
Business response:
Thank you for your feedback, Arlette. We are sorry to hear that your food did not arrive as ordered and was not up to your expectations. Please give Ivan Arriola a call at 432-687-5696. He would like to speak to you about it personally. We hope you will give us an opportunity to show you that we value your patronage and will use your feedback to improve. Thank you.
Me and my fiancee have been ther twice ! We wont go back
Business response:
Hi Chris! We are sorry you haven't enjoyed your experiences with us. We'd like to speak to you about it personally and find out how we can improve. Please give Ivan Arriola a call at 432-687-5696 or PM us your contact info. Thanks!
Frequently asked questions about Basin Burger House
How is Basin Burger House rated?
Basin Burger House has a 3.6 star rating with 826 reviews.
When is Basin Burger House open?
Basin Burger House is closed now. It will open at 9:00 a.m.
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