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Basil Ford

4.5

About this business

"Basil Ford invites customers to see how every day we work to exceed expectations and provide incredible service that creates a car buying, selling and servicing experience that is fast, friendly and easy!" 

Location details

1540 Walden Ave, Cheektowaga, NY, 14225, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.56,222 reviews
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Luchina Moxley's profile image
Luchina Moxley 
7 years ago
William Donnie White's profile image
William Donnie White 
7 years ago

Very pleasant experience as always. Courteous,prompt and knowledgeable. Only place i go for all my car needs.jose and Andrew are always great.thanks guys!!!� 

Keith Bartella's profile image
Keith Bartella 
7 years ago

This was my BEST new car experience in 40 years of buying/leasing new vehicles - thank you Bill Bohn & Mike McGill........ 

Tierra Lewis's profile image
Tierra Lewis 
7 years ago

Honestly. I hate writing reviews but I am tired of being taken advantage of. I've had a ford for two years and I have not once had a positive customer service experience yet. I have had problems to being charged for services that my warranty covers to them having my car longer than expected, inconveniencing me greatly. My last experience with ford I dropped my car off at 9am was told they would have my car ready by 4. All I needed was a new horn and a windshield wiper motor... because I had to work I left my car overnight an... read more

Jason Dwyer's profile image
Jason Dwyer 
7 years ago
Sara Ryan's profile image
Sara Ryan 
7 years ago

Had a great experience! Mike Barbara put me in an amazing car and jumped through burning hoops to do so! Would recommend them to ANYONE! 

Kaitlin Leidolph's profile image
Kaitlin Leidolph 
7 years ago

I dropped my vehicle off an hour before close and was told it would be ready first thing in the morning. My husband picked it up about 4 pm the next day and had to wait at least 30 min. Staff was very pleasant and kind. 

Cynthia Young Pryce's profile image
Cynthia Young Pryce 
7 years ago

Bought my second Ford Escape. Love it....and the Salesman was awesome! Ask for Xavier.... 

Mary Beth Nikel's profile image
Mary Beth Nikel 
7 years ago

I purchased a used vehicle less than a year ago. I called salesman about tires needing replacement but he couldn't be bothered calling back or walking over to the maintenence area where they were looking at the car. of course they tell me it's normal they can sell a car when th he tires are just shy of passing jnspection. tried to blame it on me. I had car in about three months ago and they never mentioned getting tires rotated but now it was important. I will be calling gm to tell them about dealership. one return call from... read more

Frequently asked questions about Basil Ford

How is Basil Ford rated?

Basil Ford has a 4.5 star rating with 6,222 reviews. 

When is Basil Ford open?

Basil Ford is closed now. It will open tomorrow at 9:00 a.m. 

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