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Basil Ford

4.5

About this business

"Basil Ford invites customers to see how every day we work to exceed expectations and provide incredible service that creates a car buying, selling and servicing experience that is fast, friendly and easy!" 

Location details

1540 Walden Ave, Cheektowaga, NY, 14225, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.56,222 reviews
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Annmarie Neff Card's profile image
Annmarie Neff Card 
7 years ago

My daughter goes the college in buffalo and she had a car accident. We asked the tow truck driver where the closes ford place was with a collision shop, they suggested Basil ford. I drove there to see the car and they were not helpful. They did not keep me posted about the car and if the insurance people came, they told me that the car was fixable but the insurance said it is totaled. I went there to get my plates and was not told there was a daily charge to keep the car there, a surprise to me. I think you need to be more s... read more

Ryan Burkard's profile image
Ryan Burkard 
7 years ago

Great experience working with this dealership. No frills or hassles and made the car buying experience pretty simple. Use Mike Worthington for your next purchase. 

Maddisen Linnan's profile image
Maddisen Linnan 
7 years ago

Basil ford gives EXCELLENT service!!! Very friendly ans courteous. I would definitely recommend ! 

Mariza Robb's profile image
Mariza Robb 
7 years ago

Excellent service! Help us a lot with everything! 

Andrea Ocasio's profile image
Andrea Ocasio 
7 years ago

I always have great experiences at Basil. Leon got me my last three cars over the years. Today I came for just an oil change during a very busy time. Andrew in the service center was great! He was super professional and courteous!! It goes a long way when people go the extra step to be pleasant, patient and helpful. Jose is always great too. Thanks gentlemen for the ongoing professionalism. 

Mitchell Gardepe's profile image
Mitchell Gardepe 
7 years ago

Great experience, love the car. Keith Ryan was my salesman and he was by far the most professional and hard-working salesman I'd worked with at any dealership during my search and his efforts have continued beyond the sale of the vehicle. I would definitely recommend. 

Laura Bowman's profile image
Laura Bowman 
7 years ago

My experience with Basil Ford has been nothing short of exceptional. Keith Ryan helped me immensely with trading in my old 2007 Chevy cobalt and upgraded me to a 2013 Ford Escape. The process was easy and he really took the time to explain everything to me. He was 100% honest and forward with me when looking at other potential vehicles for me until we both landed on the Ford Escape. Keith really listened to what I wanted and even the things I left unsaid he picked up on. I'm so glad I went to Basil Ford. Everyone there is pa... read more

Ronna Sayward Wickham's profile image
Ronna Sayward Wickham 
7 years ago

Basil Ford is a great dealership. Their sales and service staff are professional, knowledgeable and helpful. 

Cheryl Massari's profile image
Cheryl Massari 
7 years ago

Worst service ever. Quick lane? 6 hours they had my car and all I needed was 2 tires put on... Go to pick it up, I'm told they haven't even started the work yet! Was given a loaner car with no gas. 12 miles to empty! Never again... 

Frequently asked questions about Basil Ford

How is Basil Ford rated?

Basil Ford has a 4.5 star rating with 6,222 reviews. 

When is Basil Ford open?

Basil Ford is closed now. It will open tomorrow at 9:00 a.m. 

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