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Basil Ford

4.5

About this business

"Basil Ford invites customers to see how every day we work to exceed expectations and provide incredible service that creates a car buying, selling and servicing experience that is fast, friendly and easy!" 

Location details

1540 Walden Ave, Cheektowaga, NY, 14225, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.56,222 reviews
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Robyn Whipple's profile image
Robyn Whipple 
7 years ago

I love taking my car here, my customer guys Andrew & Jose always take excellent care of my car needs & always make sure I'm aware of what something is going to cost without up selling me. They make suggestions but are never pushy & never say anything "must" be done or else like so many other places. There was one particular instance that truly earned my respect, my mother was going in for a major surgery & I had recently gotten 4 new tires well as luck has it I got a nail in one & kept losing air - I asked if they could have... read more

Chelle Smith's profile image
Chelle Smith 
7 years ago

I had a huge issue with my Jeep that I got over a year ago, I was leaking antifreeze and even after fixing the “main” issue a day of warm weather cause it to leak all over again. Upon arriving at Basil I was greeted and treated with respect. I was taken care of by a gentleman named Josh, who not only listened to what I wanted but also not what I wanted in a vehicle. He was patient and understanding and walked through the cars over and over until I found the one that stood out. This is the first time that I bought a new car o... read more

Felipe Cruz's profile image
Felipe Cruz 
7 years ago
Andrew Saxman's profile image
Andrew Saxman 
7 years ago

Nice folks, professional, and work on my truck has been perfect! Truck is now 2 years old and still drives like new. Great deals on tires too!!! That was a big surprise. 

Stephanie Santangelo Cibella's profile image
Stephanie Santangelo Cibella 
7 years ago

Fast, courteous service! My serviceman Dave was wonderful. He took very good care of my vehicle while it was in. I recommend Basil Ford to anyone because of their high standards of customer service. 

Barb Sparacino's profile image
Barb Sparacino 
7 years ago

I absolutely love them...just got a new Edge..I love it...Bob Padilla is exceptional at the service desk..NEVER had a bad experience when he takes care of me..Happy New Year Basil Ford.... 

Debbie Kissel's profile image
Debbie Kissel 
7 years ago
Terri Martindale's profile image
Terri Martindale 
7 years ago

Fantastic job taking care of repairing my car. Everything was taken care of for me, just had to drop it off. Was ready when when Mark said it would be and the car looks great. Thanks again 

Mitch Heim's profile image
Mitch Heim 
7 years ago

Frequently asked questions about Basil Ford

How is Basil Ford rated?

Basil Ford has a 4.5 star rating with 6,222 reviews. 

When is Basil Ford open?

Basil Ford is closed now. It will open at 9:00 a.m. 

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