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Basil Ford
- Car Dealers
- Cheektowaga, NY
About this business
"Basil Ford invites customers to see how every day we work to exceed expectations and provide incredible service that creates a car buying, selling and servicing experience that is fast, friendly and easy!"
Location details
1540 Walden Ave, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Ck in process was quick and easy. Service manager Nicole was efficient and friendly. I did see a lot of new faces, hopefully old service managers are doing well.
Awesome job fixing my car when I was not sure what was wrong with it.
I recently bought a vehicle, and it was a terrific purchase! The manager Bill went out of his way to find me the exact model and color I was looking for, in addition to saving me a ton of money compared to the other dealerships in the area (I looked at 3 others). The overall purchase was so smooth, and I had my vehicle the following day even though they had to go and get it from Rochester. This dealership goes above and beyond for their customers! Professional, friendly and just overall great experience.
Terrible service after you buy vehicle. Cocky and arrogant general manager named Bill. Never would recommend to anyone
Professional and friendly service. Great customer waiting room; free shuttle service with terrific driver. Service took shorter time than expected.
Excellent service cared about customer. Really good at giving information excellent excellent excellent excellent excellent
Business response:
Thank you so much for your support and kind words about our team!
I came in with some questions on a specific used vehicle and spoke to Jim at the front counter, He couldn’t have been any nicer in assisting me. I came back later and spoke to Rob who introduced me to Charlie and Lionel, the sales personnel that would be working with me in regards to the possible purchase of the vehicle I had originally inquired about. All four of the men were very polite, personable and professional, which my wife and I appreciated. We did purchase the vehicle and are now the owner of another Basil Ford sol... read more
Very friendly kind and knowledgeable did the job right then and there didn’t waste time with the service
I’ve always had a pleasant experience at Basil Ford. The customer service is outstanding.
Business response:
Thank you so much for your kind review, we appreciate you and your support!
Frequently asked questions about Basil Ford
How is Basil Ford rated?
Basil Ford has a 4.6 star rating with 5,885 reviews.
When is Basil Ford open?
Basil Ford is open now. It will close at 6:00 p.m.
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