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"Basil Ford invites customers to see how every day we work to exceed expectations and provide incredible service that creates a car buying, selling and servicing experience that is fast, friendly and easy!"
1540 Walden Ave, Cheektowaga, NY, 14225, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Always greet with a smile, always ready to help. Staff knows their worth . Politeness from all staff
Took advantage of young girl , took her money for down payment on car then sold the car out from under her with in 24hours . Extremely shady . Do not buy , lease or do business with them .
Business response:
We're extremely sorry to hear about your negative experience with us, please know that our Management Team is already aware of this situation and our General Manager Frank Z. has been attempting to reach out.
I don’t know about your guys experience, but my experiences I bought a truck at The basil, Ford in Cheektowaga 30 days later I had problems with the brakes they wanted to go half with me. I told him no so they end up paying for it but they told me anything else wrong with the car. It’s my problem and it was the manager. It said it soon as I got it out, I’ve been having problems with the transmission. They’re waiting for the extended warranty to kick in so they don’t have to pay for it
Friendly, fast, experienced. Helpful. Will help you get the car you want and not settle for less
Employees were competent , knowledgeable. Friendly, professional. process to lease a car was efficient and not the usual hassle! Pricing very good!
Salesmen are polite and go the extra mile to Help the customer. Work is done well and I can always count on them
Had some service done on my f-150, Arron and his staff did an excellent job. They are all professional and polite, answering all my questions. Would definitely recommend them!
Very professional dealership and super helpful, great staff and super knowledgeable with government contracts. Quick process and delivery.
Easy in and out for a New York State Inspection. Barely had time to finish a cup of coffee. Friendly and professional staff, make me confident that my truck is checked over thoroughly. Great job as always Basil.
Basil Ford has a 4.6 star rating with 5,885 reviews.
Basil Ford is open now. It will close at 6:00 p.m.
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