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Basil Ford
- Car Dealers
- Cheektowaga, NY
About this business
Location details
1540 Walden Ave, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tanner was great to work with during a very trying time for our Explorer repair.
Excellent service as always from Mike B. 4th vehicle purchased in 6 years from Jordan Ford
Jarrid has done a great job. Glad he is there to take care of everything!!
Business response:
Thank you so much for your kind words! We are thrilled to have Jarrid on our team and we appreciate your continued support.
Service was above and beyond- easy to make appointment- good communication with progress and detail
Great dealership to deal with. Great customer service. received very fair trade-in value for my vehicle and very fair purchase price on my new vehicle.
Great service, friendly, and a clean facility. Trustworthy and honest. Wouldn't go anywhere else!
Business response:
Thank you for the amazing review! We are thrilled to hear that our service, friendly staff, and clean facility have earned your trust and loyalty.
Rahul did a great job and couldn't be any nicer. He found us the right vehicle after the Ford edge we came in for sold.
Normally have very good experience here but this time I picked up car after coolant hose replaced and 2 miles it said low coolant and overheated. Neither of which was true. Further opinion will depend on what happens next. Good news. Jordan Service found an air bubble got trapped in sensor causing problem. They fiwed it and drive several miles to test and verify(as I had requested) This was one of those add things can happen no fault of anyone. They were very diligent on communication and follow up Overall happy with the ser... read more
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience and would love to make it right. Please reach out to us directly at 888-869-8689 for continued support. Our team will thoroughly investigate and ensure your car is running smoothly.
Normally have very good experience here but this time I picked up car after coolant hose replaced and 2 miles it said low coolant and overheated. Neither of which was true. Further opinion will depend on what happens next
Frequently asked questions about Basil Ford
How is Basil Ford rated?
Basil Ford has a 4.5 star rating with 167 reviews.
When is Basil Ford open?
Basil Ford is closed now. It will open at 9:00 a.m.
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