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Basil Ford
- Car Dealers
- Cheektowaga, NY
About this business
Location details
1540 Walden Ave, Cheektowaga, NY, 14225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
So ignorant, when she was buying the car they treated her like a queen, now when they gave her loaner they blamed her for a flat tire and charged her 239.00 for a tire, Shameful! Never ever would go there for anything, Brutal and ignorant
Business response:
It would of nice if you fixed the car but after 3 days of having her car and nothing was fixed and it was a recall, So Basil gave her a loaner, had to stop on the way home to put air in the tire, she called Basil and talked to women what happened and she said I am sure you will be fine, my daughter drove the one day and the tire went flat, I used one of tows from Triple A to get her home, Basil picked up the loaner and decided she had to pay 239.00 for a tire! This dealership is worthless
Treated my daughter like Crap, charging her for a tire on a loaner that went flat, she drove the loaner home and had to put air in the tire, tire went flat, she was stranded, now they want to charge her 239 00 for a tire! Really, Basil should check the car's. From top to bottom, how is my daughter liable for this
Great dealership to deal with. Great customer service. received very fair trade-in value for my vehicle and very fair purchase price on my new vehicle.
I liked the ease of the sale process and the friendliness of Colin and Ramon
Absolutely disgusted with my treatment this time was told to go to another dealership out of the area that was cheaper than Basil price they didn't even try to keep me as a customer will never go there again received a call from a Charlie he didn't even put effort into trying to see me a vehicle..who does that ..no more customer satisfaction or going above and beyond to get you to stay as a customer
Frequently asked questions about Basil Ford
How is Basil Ford rated?
Basil Ford has a 4.5 star rating with 519 reviews.
When is Basil Ford open?
Basil Ford is open now. It will close at 8:00 p.m.
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