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Bali Hai Villas
- Business Services
- Princeville, HI
About this business
Location details
3970 Wyllie Rd, Princeville, HI, 96722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Attended a presentation after I had purchased a deed from a third party. Was told to apply for the whyndam rewards credit card and did at the presentation. Wanted to use it to purchase the partners plus program for $3000. Was told that I was approved and come back after I received the credit card to find out how the program worked. Waited three weeks and never received a credit card in the mail. Called Wyndham in the WI DELLS over 10 times and left messages. No response. Purposely cut the lines of communication off. Called t... read more
Business response:
Made an initial email contact with Mr. S***** 11/13/17 to set up time to talk. 11/15 spoke to Mr. S***** and fully addressed his concerns. Provided him the education he was looking for an other options available with his membership. He appreciated the information and understood.
Club Wyndham is not a honest company, I received unprofessional and rough treatment on the presentation on October 19,2017. it was supposed to last 2 hours but my group ended up spending 6 hours there . Our sales agent Mr.B. was a young veteran who did his job very well. Around 2 pm, when our group was tired and exhausted, Mr.B.brought in his manager a couple of times, his manager offered a deal for 126,000 points with $71.54 monthly maintenance fee, then a "VP" name "C.P." was introduced to us. He agreed to cut the maintena... read more
Business response:
Greetings, Thank you for your review. Please accept my apology for the experiences you documented. At CLUB WYNDHAM we strive to be respectful in every way, to be responsive to your needs, and deliver the promise of a great experience. Your feedback is much appreciated and will be shared within our organization. Your feedback will be used so we as an organization can continue to improve our guest experiences. Thank you for allowing me the opportunity to review this matter and share it within our organization. Regards, J... read more
Worldmark by Wyndham They treat their owners really bad I bought my first timeshares with them in 1998 and had my dues on auto pay from my bank and when I changed personal bank accts and my dues did not go through on auto pay. Due to banking error! They locked down my acct for 10 day and would not let me make a much needed reservation. There rep. treated me like a deadbeat, Even though I had paid in full from my new bank account. I paid dues on time for 19 years. Customer service reps was very rude. Don't buy these shares! I... read more
Business response:
I am very sorry to hear of the frustration you encountered when trying to make a reservation. When an automatic payment is declined, we do send out letters in an effort to notify you of the problem so that it may be corrected without causing an interruption to your ability to make reservations. If the information is not updated, it does go through the normal collection process for past due payments, which the collection company handles. Once a payment has been made, the collection company will notify us, though it can take t... read more
I stayed at the Camelot By The Sea location 2 weeks ago and from there my first family vacation and both my daughter and my birthday was ruined!! I was bitten so many times by bed bugs throughout the night not knowing. I have pictures and video of myself and the bed bugs. It has been well over a week and no one has called me when I was supposed to receive a call last week today. No one has asked to see the video or pictures of the incident. Oh, and did I mention I'm also pregnant. I am still suffering 2 weeks later from this... read more
Horrible experience, I can't get my balance anywhere, I don't get a statement with where my payments are being applied. I finally get someone on the phone who told me that in the 3 years I've paid Wyndham took over $5000 in interest and my princple only $1000. They lied about me using other points and points rolling over. I still do not get a statement and they call my phone at leasts 4 times a day to get more payments out of me. What was supposed to be about a $6000 investment is now going to be over $15,000 that is insane ... read more
Business response:
RE: BBB Review S**** DATE: December 3, 2017 BBB of Central Florida, Inc. Attn: Shelley Bachman, Consumer Affairs 1600 S. Grant St. Longwood, FL 32750 Sent Via Online Dear Ms. B******: Thank you for contacting CLUB WYNDHAM. Listening to comments from our owners, members and guests is an important part of our ability to enhance the service we provide. We apologize to hear about Ms. S****'s concerns regarding her ownership. A review of Ms. S****'s account shows contract #001231405887 was purchased on March 25, 2014, provi... read more
I'd like to share my very good experience in dealing with Wyndham.. I purchased the rental of 2 units in the Virgin Islands from a guy that's an owner with Wyndham. However, the resort is not going to be open due to the destruction from the hurricane. After requesting a refund from this owner, since he no longer had 2 units to rent to me the guy refused to refund me. Although he may have not broken the law, refunding me was the ethical thing to do. So after this, I reached out to the CEO of Wyndham about the matter thinking ... read more
I have been a VIP Gold Owner with Wyndham for over 15 years. Up until a few months ago, I was a very satisfied owner and had purchased additional points on three occasions and had recommended Wyndham to friends and family members who also bought. This time share ownership is not about a financial investment, but rather and investment into a known quality of vacation rentals and a great website that was user friendly. That has all changed. A few months back, Wyndham rolled out their "new upgraded enhanced website". It is a to... read more
Wyndham Sell People are lie to you to get your Credit Card no.and Promise to you don't listen to them even they call you again and again. I plan to now Block them but how many no you can Block.Just Beware don't give them Credit card no. on Wyndham Telemarketers. I wish I can give them Big Zero Star but here 1 have to so.
Business response:
Good Afternoon Ms. R*****, I apologize about your experience with telemarketers whether through a 3rd party company or through the Wyndham Marketing department. We encourage all of our employees to embrace the 'Count on Me' Service culture at Wyndham and to treat everyone with respect and dignity. I am interested to know what promises were made to you that were false and what lies were told in order to retrieve your credit card information. Please know that we take your concerns seriously and would like to address them wit... read more
RUN-HANG UP IF THEY CALL...NEVER, NEVER, BUY FROM SHELL/WYNDHAM. We have owned through Shell Vacations Club for more than ten years. They will only speak to you when you are "buying" more points!! Now that they are owed by Wyndham - things have only gotten worse. We purchased a friends/family get away "supposedly to try out Wyndham properties" It was not, it was Shell and we continued to be told the problem would be corrected once they viewed the telephone recording of the sales person. They could never get the recordings an... read more
Business response:
To whom it may concern, Thank you for contacting Shell Vacations Club. Listening to comments from our owners, members and guests is an important part of our ability to enhance the service we provide. We are in receipt of Mrs. D******'s letter that accompanied the complaint to the Better Business Bureau. Our records indicate Mrs. D****** purchased a marketing package in October 2015; the package included 3 nights at the Wyndham San Diego Bayside or area hotel rated 3 stars or higher in Studio accommodations. The certificate... read more
Frequently asked questions about Bali Hai Villas
How is Bali Hai Villas rated?
Bali Hai Villas has a 1.2 star rating with 366 reviews.
When is Bali Hai Villas open?
Bali Hai Villas is open now. It will close at 6:00 p.m.
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