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Autosport Acura of Denville
- Denville, NJ
About this business
Location details
3109 New Jersey 10, Denville, NJ, 07834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If rudeness was a good quality, I would recommend this dealership very highly. I submitted an Internet Lead to 3 different dealerships and their initial response was fine. (It was probably automated) Once I actually started conversing through email, however, boy did it turn. The person I dealt with (name withheld as I do not want to jeopardize her position. I just don't do that) was very rude and became ruder with each response. I ended up buying two cars elsewhere, Precision Acura, primarily due to the quality and responsiv... read more
Business response:
Mr Hunter, I am glad we were able to connect via email to discuss your dissatisfaction with our dealership. Thank You, Steven Lustig Vice President
recently purchased a new 2013 rdx from Acura of denville and dealt with Steve. He was very friendly, knowledgeable, and worked with us to help make the car buying process an ease. As I'm sure you know car shopping can be a big headache and this was a very pleasant experience with all the staff at Acura of denville. Would highly recommend Steve and everyone else at the dealership. Would definitly work with again. Thanks guys!
Business response:
Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. I want to thank you for taking the time to share your great Acura of Denville experience here on Dealer Rater with other other shoppers. It always means a great deal to our team members to have their names mentioned here and I appreciate you mentioning how much you enjoyed working with Steve Victor in our Sales Dept. Steve does a great job for us as well as his clients. He is a true ambassador of the Acura of Denville way and has made many clients... read more
An extremely professional and refreshingly honest group of employees. Both Peter and Mary Beth went out of their way to assist me in my unique situation. We have a good friend who is an executive for Lexus International, and it was Peter and Mary Beth's efforts which convinced me to go with the Acura from Acura of Denville. In complete sincereity, they saved the deal.
Business response:
Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. It always makes my day to hear that our team was "extremely professional" as we place a premium on making sure we run things as professionally as possible at our dealership. Thank you so much for taking the time to share your great Acura of Denville experience with other shoppers here on Dealer Rater. It means a great deal to us to have our clients speak so highly about our organization and our team members. Mary Beth in our BDC, and Peter Spiro i... read more
Please avoid this dealer! The sales team here is terrible and the only thing they care about is their commission, not the customer. I had actually purchased an Acura RDX from another dealer and went to Acura of Denville because I relocated and this was now the closest one. When I walked in they were eager to help me until I told them I did not purchase the car here that is when their attitudes completely changed, they refused to help me! All I wanted was my license plates put on they refused, laughed at me for having the "ne... read more
Business response:
Hello, While I tend to disagree with your opinions regarding our sales department, I did try and reach out to you more than a few times to learn more about your experience. Since I didn't hear from you, I assume it's not something you longer wish to discuss and I shall respect that. I only wish we were able to leave you with a different impression of our dealership that more accurately represents the high level of customer service ours, or other dealership's client such as yourself have come to expect from Acura of Denville.... read more
INTERNET PRICE GIVEN TO MY BY MARYBETH, THE INTERNET MANAGER, WAS ON THE LOWER END OF THE COMPARATIVE PRICES THAT I RECEIVED. I ALSO NEEDED TO TRADE IN TWO VEHICLES. TRADE IN VALUES SEEMED FAIR. THE CAR WAS WAITING FOR ME WHEN I CAME TO PICK UP. STEVE SPENT TIME TO GO OVER ALL THE FEATURES IN THE CAR. A FOLLOW UP CALL BY STEVE WAS SINCERE WITH THE SUGGESTION TO CONTACT HIM IF I HAD ANY FURTHER QUESTIONS ABOUT THE CAR.
Business response:
Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. Thank you so much for taking the time to share your great Acura of Denville experience with other shoppers here on Dealer Rater. I am glad you found our Internet Sales process a model of convenience, transparency, and efficiency. Both Mary Beth in our BDC, and Steve Victor in our Sales Dept. do a terrific job for us and we're very happy to have them on our team. I am happy to hear how much you enjoyed working with them. On behalf of the entire tea... read more
We began the process of searching for a vehicle not knowing which we would purchase. We had the most pleasant experience with Acura of Denville. We dealt with 3 people from this location and all did an exceptional job. Our experience with Acura of Denville started with Marybeth. She was very helpful and understood what we were looking for. Steve Victor came into the picture and together with Marybeth, they were able to answer all the questions and start the process of our purchase. Once we got to the dealership everything wa... read more
Business response:
Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. It always makes my day to hear that we can provide a client with "one of the best car purchases ever". That means a lot to us and is a testament to the team at Acura of Denville. Mary Beth in our BDC, Steve Victor in our Sales Dept., and Christie Reichert our Business Manager all do an incredible job for us and make sure our clients are taken care of with incredible care and concern. We're very fortunate to have people like them on our team. I wan... read more
It was a pleasant experience working with Marybeth and Peter Spiro. They both were friendly and informative. Marybeth worked with me on the quote and Peter on the sale of the car. Half of the paperwork was taken care of the day before I got there. The whole buying process was very smooth.
Business response:
Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. Thank you so much for taking the time to share your great Acura of Denville experience here on Dealer Rater with other Acura shoppers. I am glad you found our Internet buying process to be one of ease. Mary Beth does a terrific job for us and for our clients. Peter is a first rate sales person as well and knows the Acura product as well as anyone. I am glad you found that team both "friendly and informative". I appreciate you mentioning our team m... read more
This was by far my best experience buying a car. I sent a request for a quote at 4:30 PM. Marybeth emailed me the detailed quote by 6 PM. I walked into the dealer's office at 6:30 PM and had signed by 7:15 PM! Got a great deal. Worked out the financing and took delivery 2 days later. No issues at all. Just a wonderful experience.
Business response:
Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. Thank you so much for taking the time to share your great Acura of Denville experience here on Dealer Rater with other Acura shoppers. It means a great deal to have our clients speak so highly of our dealership and our team. It is always great to hear that we could provide one's "best experience buying a car". Mary Beth does a great job for us in the Internet Dept and make sure to get our clients all of the necessary information they need expediti... read more
I initially chose to go to Acura of Denville based on other positive customer reviews. My intention for the visit was to test drive both pre-owned and new RDX models. Alex Archer was my sales associate and was a pleasure to work with; kind,honest,informative and helpful without feeling pushed into a sale. I ended up negotiating and buying a 2013 RDX that same day and am very pleased with the car so far!! I would absolutely go back to Acura of Denville for my next vehicle.
Business response:
Hello, My name is Steven Lustig, I am the Vice President of Acura of Denville. I want to thank you for taking the time to share your great Acura of Denville experience here on Dealer Rater with other Acura shoppers. I am so happy to hear how much you enjoyed working with Alex Archer in our Sales Dept. He is relatively new to our team but has done a fantastic job at learning the Acura of Denville way. His clients have all expressed how much they enjoy working with him and we're very fortunate to have him on our team. I certai... read more
Frequently asked questions about Autosport Acura of Denville
How is Autosport Acura of Denville rated?
Autosport Acura of Denville has a 4.8 star rating with 3,906 reviews.
When is Autosport Acura of Denville open?
Autosport Acura of Denville is closed now. It will open tomorrow at 8:00 a.m.
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