AutoSavvy Fort Worth

Mark G 

on BBB

a year ago

I bought a Kia ******* plug in hybrid from Auto Savvy. It was a refurbished 2023. The car fax said it had a replaced fender. I asked specifically if there had been any damage to the frame and was told no by the salesman. The plug in cord was missing but I was promised that they would order one for me. I asked if it would still be under warranty, was told only "anything oil touches" but could buy extra protection to get the whole vehicle covered, so I spent the additional ***** to have it covered After driving it on the hills... read more

Daisha S 

on BBB

a year ago

The whole buying process was a disaster especially dealing with ***** and *** they both pass the buck. They did not say the cars were completely salvaged all the mention is the bumper was hit then I ask could that little piece be fixed and ***** made excuses all they care about is making the sale kept telling me the cars are inspected before being sold but my maintenance light was on I needed an oil change and a break fluid change that I had to come out of my pocket a ****** for one day after purchasing ***** never called ba... read more

Nick K 

on BBB

a year ago

My grandson purchased a 2021 ***** Civic from Auto Savvy for my grandson on 5 July 2023. My daughter and grandson went to Auto Savvy to buy the car and I am paying for it. We fully understood that the car has a branded title but their warranty helped us to make the decision to go ahead with the purchase. My grandson took possession of the car on 5 July and then on 29 July the car would not start. My grandson called Auto Savvy to see if they would tow the car and they refused. So, on 31 July my grandson had the car towed to A... read more

Mike T 

on BBB

a year ago

This business is selling salvaged/totaled out vehicles at pre accident value. Very unethical and terrible business practices 

Jacobi R 

on BBB

a year ago

Horrible with communication lack of attention very rude not helpful at all Dont wanna give you funds back within 30 days of consumer rights they are corrupt not good for business compulsive liars 

Debbie S 

on BBB

a year ago

Dishonest dealership and would not trust them at all. We bought our vehicle and drove it home 4.5 hrs with severe road noise that increased dramatically. We were shocked to learn that the tires were turned inward so we could not see prior damage. The steel belts were worn through completely, the tire shop we took it to was floored. The alignment was severely out of whack. AutoSavvy promised refunded money and their flawless apology, but we have yet to see anything in the form of follow through. In addition, a severe leak was... read more

John C 

on BBB

a year ago

This business (Autosavvy of ************, **) sold me a vehicle that was damaged and extremely dangerous!! It was previously involved in an accident (which I was aware of) and was supposed to be repaired, but some key suspension components that were damaged were not replaced. This damage nearly caused me to lose control of the vehicle on the highway at 70 mph. When I took the vehicle into a repair shop, they discovered the bent and broken components. I am now having these parts replaced.Buying a salvage titled vehicle is a r... read more

Devon C 

on BBB

a year ago

Bought an overpriced branded car with a warranty and a bunch of empty promises. Went almost two months without getting our plates, which were supposed to be here within two weeks. All of this is understandable as delays can happen. We finally got the plates after having complications getting into contact with anyone at AutoSavvy. The manager ***** said he would take care of us because of the horrible experience we had, and told us he would get back to us in an hour, but its going on two weeks and we still havent heard back f... read more

tim k 

on BBB

a year ago

I'm looking to buy a car that I have checked out on the internet. the car had to have a certain mileage, options, and accessories. saw what I wanted at the price I was willing to pay and even in the right color. last step before calling with a gracious offer was to check out some of your more recent reviews. I can only say, I'm glad I did. Sorry Auto Savvy.