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AutoNation Ford Gulf Freeway

4.2

About this business

AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today! 

Location details

12227 Gulf Fwy, Houston, TX, 77034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.25,857 reviews
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Tony Carreiro's profile image
Tony Carreiro 
8 years ago

Service department here is horrible. This last time I had scheduled an appointment for an oil change. When I got there I also mentioned that they wouldn't have to worry about rotating the tires, as I was getting new tires put on elsewhere the next day. It still took over two hours to do a simple oil change that didn't even need the tires rotated. I can imagine how much longer I would have had to wait if I needed that done too! think this is the last time going here. Have had problems in the past with the performance of their... read more

Amanda Whiffen's profile image
Amanda Whiffen 
8 years ago

Excellent customer service, exceptional buying experience. Absolutely amazing dealer ! 

Susan Tettenhorst's profile image
Susan Tettenhorst 
8 years ago

Simon was very helpful! He got me in and out in 30 minutes. Every one was super nice.��� 

Danny Morales's profile image
Danny Morales 
8 years ago

I went in to autonation and right off the back i had great service. My sales rep Usualdo Salgado was amazing he new what i wanted ill give him 10 stars if i could becuz he takes care of his costumers and treats you like family. He took care of one of my friend and went above and beyond to find the car he wanted I will definitely send more of my friends and family over. Usualdo is a great sale representative and a good person to work with. Also i had an issue with the service department and he took care of the whole situation... read more

Ruth Deyanira Corona-Harper's profile image
Ruth Deyanira Corona-Harper 
8 years ago

11 days after signed the documents with 5.19% interest, I received a call asking me to come back to financial office. "I needed to sign more paperwork" After I started signing I asked what was that for. The man told ne that they had a problem with the bank that was financing my car, another bank took over and the interest was higher to 8.59%. My fault, I should have to stay away instead of going back to sign more pasperwork, I have GOOD credit I LIKE MY CAR, JUST HAVE TO PAY IT. 

Scott Van Wieren's profile image
Scott Van Wieren 
8 years ago

Had a great experience having my 2015 F250 repaired. Should not have problems with a 2&1/2 year old truck but was glad to have it fixed in a timely manner. 

Lucy Pacheco's profile image
Lucy Pacheco 
8 years ago

Kevin service rep was a topnotch. He was very friendly and thoughtful thanks for your service. 

Sebastian Kinlaw's profile image
Sebastian Kinlaw 
8 years ago

1500 dollars for a compressor an labor never again will i come to your dealership.. 

Scott Menotti's profile image
Scott Menotti 
8 years ago

Very disappointed with service Dept every time I go there. Seems they can never duplicate the problem so they fix nothing. Also we have rental car coverage and it's a hassle every time to get one and the biggest issue is if you have purchased an extended warranty and you tell them to only fix what's covered under warranty and when you go pick up your vehicle you get charged several other fees plus never received a rental car which is covered under this warranty. So what good is an extended warranty. and what about service ch... read more

Frequently asked questions about AutoNation Ford Gulf Freeway

How is AutoNation Ford Gulf Freeway rated?

AutoNation Ford Gulf Freeway has a 4.2 star rating with 5,857 reviews. 

When is AutoNation Ford Gulf Freeway open?

AutoNation Ford Gulf Freeway is closed now. It will open tomorrow at 9:00 a.m. 

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