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Autohaus Lancaster, Inc.

4.4

About this business

Autohaus is a factory authorized Volkswagen, Porsche and Audi dealership. Autohaus also sells and services a complete line of certified pre-owned vehicles of all makes, but focusing on Volkswagen, Porsche and Audi certified pre-owned vehicles. New Porsche models include the Boxster Inventory, Cayman S Inventory, 911 Inventory, Cayenne Inventory and the Carrera GT Inventory. The company has available the Audi A6 in both the 3.2 and 4.2 trim levels. Also available is the 2006 Volkswagen GTI. Autohaus provides a body shop and s... read more

Location details

1373 Manheim Pike, Lancaster, PA, 17601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.41,038 reviews
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RIcky Kreiser's profile image
RIcky Kreiser 
5 years ago

I got the run-around for months trying to get my airbags replaced that were recalled and could cause death or injury. I was always told they need to check with their parts manager about the availability of the parts needed and would be gotten back to. I called 5+ times over the past couple months, and no one seemed to make this a priority until today when I was vocal about my frustration with their poor customer service. Turns out they do have the part in stock. And this confirmed that they just really did not care about fix... read more

Rick Ferguson's profile image
Rick Ferguson 
recommend  Recommended
5 years ago

Great customer service. Always pleasant and very helpful. 

Scott Ward's profile image
Scott Ward 
recommend  Recommended
5 years ago

Professional service, excellent product line and no hassle pricing. 

Caryl Buffa's profile image
Caryl Buffa 
5 years ago

Apparently if you’re a woman they don’t take your issues seriously and ignore obvious problems. 

Terry Grogan's profile image
Terry Grogan 
recommend  Recommended
5 years ago

Amazing buying experience. Great service center. Very clean place. Neat museum in the basement. 

Kevin Mcgowan's profile image
Kevin Mcgowan 
recommend  Recommended
5 years ago

I purchased my 1st Porsche from Autohaus on 7/24/2019. I want to thank Chad Block, Ray Foster, John Wade, Jacob in Finance and anyone else that I interacted with for the GREAT service that they provided! THANK YOU! The Car is AWESOME!!!! 

Bradley S Fassnacht's profile image
Bradley S Fassnacht 
recommend  Recommended
5 years ago

very friendly and clean dealership . very helpful sales people 

Jesse Beistline's profile image
Jesse Beistline 
5 years ago

I literally got my car back with MORE problems than it had in the first place which leads me to believe Autohaus Lancaster is not a competent dealership. HORRIBLE diagnosis abilities, VERY ROUGH customer communication, VERY overpriced work for the quality of service. First of all, your vehicle is NEVER done when they say it will be done. I scheduled each of my appointments and every time my car was left to sit on the day of my scheduled appointment, not even touched or looke... Continue Reading 

Jesse's profile image
Jesse 
5 years ago

I literally got my car back with MORE problems than it had in the first place which leads me to believe Autohaus Lancaster is not a competent dealership. HORRIBLE diagnosis abilities, VERY ROUGH customer communication, VERY overpriced work for the quality of service. First of all, your vehicle is NEVER done when they say it will be done. I scheduled each of my appointments and every time my car was left to sit on the day of my scheduled appointment, not even touched or looked at until the next day. I brought my car in for a ... read more

Frequently asked questions about Autohaus Lancaster, Inc.

How is Autohaus Lancaster, Inc. rated?

Autohaus Lancaster, Inc. has a 4.4 star rating with 1,038 reviews. 

When is Autohaus Lancaster, Inc. open?

Autohaus Lancaster, Inc. is closed now. It will open at 9:00 a.m. 

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