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Audi Plano
- Car Dealers
- Plano, TX
About this business
Location details
5930 W Plano Pkwy, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedJust bought an Audi from Samuel and it was strictly online and I drove from Louisiana and left in a couple of hours with the car I wanted. I’m a previous buyer and love both cars I have bought from this dealership. Our salesman was awesome. Hope to buy from him in the future again! Thank you. I ❤️ my Audi
Business response:
Valerie, thank you for your kind review; we are happy to pass along your comments to Samuel. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have spent so many unnecessary hours in this dealership. Everything is complicated here. I have never had a good experience. Very disappointed in a dealership that is supposed be selling luxury cars. Should be a luxury experience instead of a poor one. If you’re a woman I do NOT suggest coming here. There are no females in the office and they clearly try to take advantage of girls assuming they don’t know any better.
RecommendedLove the customer service at Audi Plano! Had a couple lights show up on dash after driving my A-3 etron from CA and everyone, from my valet to my advisor were great! Jane N
Business response:
We are pleased to hear you had such a positive experience with us, Jane! Thank you so much for being one of our valued guests and we look forward to your next visit!
RecommendedThe customer service is excellent
Business response:
Hi Melba, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I've been trying to contact someone regarding a warranty for weeks! It's ridiculous. Poor customer service
Business response:
Leslie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 249-0905 to discuss what we can do to help.
RIP-OFF! We purchased our car at Audi Plano and they are the only place we have had it serviced. After purchasing the Audi Care Program one month ago, our battery goes out. The line sheet that was given to me when I bought Audi Care clearly states “Battery – Test and Replace if necessary (additional costs may apply to the service)”. I was thinking additional costs might be for the core exchange, etc. Apparently, everyone at this dealership has a problem with the definition of the word “REPLACE”, as I was charged over $400 to... read more
Business response:
Kay, we are deeply disappointed by your experience at Audi Plano. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 249-0905 to discuss what we can do to help.
RecommendedI had the pleasure of working with Tommy at Audi Plano he had absolutely outstanding customer service and, personality he make sure that I got the car that I wanted at the price that I wanted! He went far beyond my expectations.So if you need a car definitely check Tommy out at Audi Plano!
RecommendedThe most important connection you have with a dealership, is one with the Service Department. James is always informative, straight shooter and courteous. Thanks for your great service.
RecommendedI walked in to Audi Plano knowing that I wanted to purchase either a Q3 or a Q5. Immediately I was introduced to Tommy Stewart who patiently showed me both vehicles so that I could make my decision, there was no over-sale he simply gave me the facts on both of them. I truly appreciated his attentive concern for me and not for the sale, I was pretty much sold by then. I was offered the deal that I was looking for and was given what I felt was fair for my trade-in without any hesitation. I worked with Andrew Clark and Andrew A... read more
Frequently asked questions about Audi Plano
How is Audi Plano rated?
Audi Plano has a 4.4 star rating with 8,326 reviews.
When is Audi Plano open?
Audi Plano is closed now. It will open on Monday at 9:00 a.m.
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