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Audi Fletcher Jones

3.9

About this business

Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today! 

Location details

1275 Bristol St, Costa Mesa, CA, 92626, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
3.91,012 reviews
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Frank's profile image
5 years ago

Outstanding! 

Business response:

Hi Frank, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Audi Fletcher Jones 

Anthony's profile image
Anthony 
5 years ago

Very prompt replies. Multiple people reached out. Not sure how well coordinated it was but they clearly erred on the side of service vs neglect. I was pleased. 

Business response:

Hello Anthony, Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations. Please call me at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager 

Geovanni's profile image
Geovanni 
5 years ago

Alex and the whole staff were very proffesional and attentive. Top notch customer service. Thank you for your help. 

Business response:

Hello Geovanni, We greatly appreciate your 5 star rating and positive review! Customer service and guest satisfaction are very important to us. Our team was pleased to read that Alex and the team provided you a phenomenal sales experience! Congratulations on your new Audi! Best, Your Friends and Family at Audi Fletcher Jones 

GuruPCBZ4's profile image
GuruPCBZ4 
5 years ago

Very professional. Would recommend to everyone. A+++ dealership. 

Business response:

Hi, We are truly flattered to have your thoughtful complements and A+++ recommendations! We are grateful for your business and look forward to serving you for many more years! Congratulations on your new Audi! Best, Your Friends and Family at Audi Fletcher Jones 

Elaine's profile image
5 years ago

Great experience. 

Business response:

Hi Elaine, We greatly appreciate your 5 star rating and kind review! ! We are grateful for your business and look forward to serving you for many more years! Congratulations on your new Audi! Enjoy! All the Best, Your Friends and Family at Audi Fletcher Jones 

Guru8J3YR's profile image
Guru8J3YR 
5 years ago

Great customer service 

Business response:

Hi, Thank you for your 5 star rating! We are grateful for your business & recommendations and look forward to serving you for many more years! All the Best, Your Friends and Family at Audi Fletcher Jones 

GuruNQHP3's profile image
GuruNQHP3 
5 years ago

The service was outstanding low pressure, informative, they went above and beyond. Breana was wonderful. Highly recommend. 

Business response:

Hello, Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars.. All the Best, Your Friends and Family at Audi Fletcher Jones 

GuruKW4CL's profile image
GuruKW4CL 
5 years ago

Im not big on reviews but these guys are fabulous. Great customer service. Even when you dont buy you feel like they just took you out for coffee. I'd recommend to anyone. 

Business response:

Hello, We are so pleased to hear about your recent visit with us! Thank you for your 5 star review!Our goal is to provide the best experience possible. Please let us know if we may be of further assistance in the future. We look forward to welcoming you back. Regards, Your Friends and Family at Audi Fletcher Jones 

Heather's profile image
Heather 
5 years ago

Amazing, timely customer service and communication from Fletcher Jones. I appreciated their teamwork and personal touch. Would gladly visit this dealership for my next Audi purchase! 

Business response:

Hi Heather, We are truly flattered to have your thoughtful complements and recommendations.Congratulations on the purchase of your new Audi. The team at Audi Fletcher Jones looks forward to welcoming you back! Kind Regards, Your Friends and Family at Audi Fletcher Jones 

Frequently asked questions about Audi Fletcher Jones

How is Audi Fletcher Jones rated?

Audi Fletcher Jones has a 3.9 star rating with 1,012 reviews. 

When is Audi Fletcher Jones open?

Audi Fletcher Jones is open now. It will close at 7:00 p.m.  

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