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Audi Fletcher Jones
- Car Dealers
- Costa Mesa, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
1275 Bristol St, Costa Mesa, CA, 92626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
This review is from a new buyer perspective: I’ve been eyeing the RS5 since its re-release in the US in 2018 and as the end of my lease approach, I look around for a deal on the RS5 that I would be comfortable with. I found a few with the exact specs I was looking for on CarGurus.com, my search set for a 500 mile radius. I sent my proposal to a few dealerships of varying distances. Sohila at Audi of Fletcher Jones contacted me, I believe within 15 minutes, if I recall correctly, of the message sent from gurus platform and sh... read more
Business response:
Hello,We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Sohila. Your recommendations are truly a gift. Congratulations on your purchase! Best,Heather LewisClient Care Manager
Good customer service
Business response:
Hi,Your complete satisfaction is our number one priority and noticed we may have fallen short in providing you with five star service.I'd welcome your insight when time permits. My direct line is 949-718-6532.I look forward to speaking with you soon.Kind regards,Kimberlee CamargoFletcher Jones Management West
Don from Audi Fletcher Jones was quick to respond and was very helpful. My inquiry was from out of state and all staff were friendly and helpful. The vehicle was exactly as described and I am very happy with my purchase. I would happily purchase a vehicle from Audi Fletcher Jones again and would recommend them to friends.
Business response:
Hello, Thank you for taking the time to share you sales experience and efforts put forth by Don. Guest satisfaction is our number one priority and want to ensure your complete Satisfaction. I noticed we fell short in earning a five star review and welcome any suggestions you could offer to assist us in earning a five star review and providing you five star services. Congratulations on the purchase of your new Audi!! Happy motoring, Kimberlee Camargo Fletcher Jones Management West
Don from Audi Fletcher Jones was quick to respond and was very helpful. My inquiry was from out of state and all staff were friendly and helpful. The vehicle was exactly as described and I am very happy with my purchase. I would happily purchase a vehicle from Audi Fletcher Jones again and would recommend them to friends.
Business response:
Hello,Thank you for taking the time to share you sales experience and efforts put forth by Don.Guest satisfaction is our number one priority and want to ensure your complete Satisfaction.I noticed we fell short in earning a five star review and welcome any suggestions you could offer to assist us in earning a five star review and providing you five star services.Congratulations on the purchase of your new Audi!!Happy motoring,Kimberlee CamargoFletcher Jones Management West
Great dealership. Thanks
Business response:
Hello Don, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.Best,Heather LewisClient Care Manager
Don at at Fletcher Jones was amazing! I bought this car!
Business response:
Hello Jamie, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.Best,Heather LewisClient Care Manager
Great response
Business response:
Hi,Your complete satisfaction is our number one priority and noticed we may have fallen short in providing you with five star service.I'd welcome your insight when time permits. My direct line is 949-718-6532.I look forward to speaking with you soon.Kind regards,Kimberlee CamargoFletcher Jones Management West
Although I did not end up buying the car, They were awesome staying in contact with me
Business response:
Hello Jazmin, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.Best,Heather LewisClient Care Manager
Quick to follow up car was already sold.
Business response:
Hello Don, Thank you for choosing Audi Fletcher Jones. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future.Best,Heather LewisClient Care Manager
Frequently asked questions about Audi Fletcher Jones
How is Audi Fletcher Jones rated?
Audi Fletcher Jones has a 3.9 star rating with 1,012 reviews.
When is Audi Fletcher Jones open?
Audi Fletcher Jones is open now. It will close at 7:00 p.m.
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