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Audi Fletcher Jones
- Car Dealers
- Costa Mesa, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
1275 Bristol St, Costa Mesa, CA, 92626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
OK responses.
Business response:
Hello Mark, Thank you for allowing us the opportunity to serve you. The team at Audi Fletcher Jones would like an opportunity to speak with you about your recent visit in greater detail. Please contact me at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Typical car dealer. Absolutely unwilling to negotiate (or haggle as they so kindly put it). However they kept calling to try and sell me other vehicles. The only winner in ‘no haggle pricing’ is the dealer.
I had a five star ⭐️ experience with this dealership. Bought the car seamlessly, for the great price it was advertised for.
Business response:
Hello James, The team at Audi Fletcher Jones appreciates you taking the time to share your kind sediments regarding your visit with us. It's wonderful reviews like yours that truly represent what we strive for everyday! Glad we were able to assist in getting you the best pricing to care for your new vehicle. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Please let us know if we can be of any further assistance to you now or in the future. Kind Regards, Your Friends and Family at Aud... read more
Good service, but 3 hrs to get everything done
Business response:
Hi Gordy, We take our reviews and ratings very seriously so your feedback is appreciated. We want all of our guests to have an exceptional experience and would like to know more about your visit. Please feel welcome to contact me at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Took a long drive to go test drive a car my family and I wanted. We all fell in love with the car and wanted to move forward with purchasing the car cash when the sales man had told us another party was also interested to see and drive the car. Just before that he spoke about first come first serve and how CA law states that no dealer can hold any vehicle for a party. Short story is that they allowed that gentleman to buy the car after we had been there and test drove it. Completely disregarding what they had just told us. U... read more
Business response:
Hi Omar, Our team at Audi Fletcher Jones appreciates your business and feedback. It isn't uncommon to have multiple purchasers interested in the same vehicle when a vehicle is aggressively priced and highly sought after. We hope that in the near future there will be another opportunity to better serve you. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Excellent
Business response:
Hi, Thank you for the amazing 5 star review! Best, Your Friends and Family at Audi Fletcher Jones
They keep updated me about the car.
Business response:
Hi, Thank you for this wonderful 5 star review! Our team looks forward to serving you again. Best, Your Friends and Family at Audi Fletcher Jones
worst customer service I have ever experienced shopping for car at Audi Fletcher Jones Could be because I was looking for purchasing a Lexus from an Audi dealer but the salesperson and staff were terrible assisting and were not eager to sell the car never followed up assigned a brand new salesperson to us who did not know anything talked to Philip on the phone and showed interest for the car drove all the way from LA to orange county on saturday around 7 pm they were closing at 8 pm no one wanted to help us cause they were c... read more
Business response:
Hi, Our team would like to assist with any questions or concerns you may have about you recent experience. Please contact me directly at kim.camargo@fletcherjones.com Best, Kim Camargo Reputation and Brand Loyalty Manager
I bought the BMW 128I Fletcher Jones Great dealership, great customer service, friendly atmosphere.
Frequently asked questions about Audi Fletcher Jones
How is Audi Fletcher Jones rated?
Audi Fletcher Jones has a 3.9 star rating with 1,012 reviews.
When is Audi Fletcher Jones open?
Audi Fletcher Jones is open now. It will close at 7:00 p.m.
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