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Audi Burlington
- Car Dealers
- Burlington, MA
About this business
Location details
62 Cambridge St, MA-3A, Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Helpful people, great service.
Business response:
Appreciate you saying so! Thanks!!
Amazing experience. Amazing car!
Business response:
Thanks for the note!
Seller was very all about himself not the customer .he could of been a little more tentative to my needs.i felt rushed off once I bought the car.never put a sticker on my car .I had to bring it back to them to get a inspection sticker . I don't feel I got the same treatment as others .I would never go back there.
Business response:
I'm disappointed to read this and I'd like to apologize for our sales consultants behaviour.As a Herb Chambers dealership, we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. I would like to speak with you to better understand who you worked with. At your earliest convenience would you please email me with your best contact information? My email is ASehovic@HerbChambers.com. Again, my apologies.... read more
They met with my expectations. Called me back next day.
Business response:
Thank you for your feedback, James. Please let us know if we may be of further assistance. Best, Adnan Sehovic, General Manager
Great car at a fair price. Offered excellent financing rates which were lower then my credit union. Peter Mstton was awesome to work with.
Business response:
Thank you so much, Steve! I'm happy to know that Peter and our finance team were able to assist you. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Adnan Sehovic, General Manager
Lauren Savage responded to my inquiry in a timely manner. Over the next few days, based on the information I provided her per her request, she made calculations and recommendations pertinent on my current automobile situation. There was no pressure from her or the dealership. If any, it was my own impulsiveness. I ended up not purchasing the vehicle because of my current lease status. It was intelligently better to wait for a more opportune time. Fortunate is the soul who takes ownership of this 2014 Audi RS7 !!
Business response:
Thank you, Luis, for sharing your feedback with us! I'm so pleased to hear that Lauren was great to work with, and earned your 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Adnan Sehovic, General Manager
Yes Matt from the dealership and I have been in contact. He been very attentive to all our requests
Business response:
Thank you for providing us with this great feedback! Happy Holidays! Adnan Sehovic, General Manager
Will never go back.contacted dealer about this car. Dealer confirmed 3 times appointment we had to test drive. Get to dealership, told car really needs a lot of work, will probably just go to auction. Asked to drive other car I had contacted them about, told that we could drive it but it was filthy dirty. Dealer knew the cars we were interested in, confirmed three times we were coming in to drive and couldn’t bother to get cars ready! Guess they are not really interested in selling their used cars. Will never go back
Business response:
Thank you, Cathy, for taking the time to provide feedback. The situation you described does not reflect our commitment to excellent customer service and I am so sorry. I would appreciate the opportunity to speak with you directly to further discuss your experience and hopefully restore your faith in us. Please contact me at ASehovic@HerbChambers.com at your earliest convenience. I hope to hear from you. Best, Adnan Sehovic, General Manager
Prompt response to emailed questions
Business response:
Thank you and Happy Holidays! Adnan Sehovic, General Manager
Frequently asked questions about Audi Burlington
How is Audi Burlington rated?
Audi Burlington has a 4.7 star rating with 3,990 reviews.
When is Audi Burlington open?
Audi Burlington is closed now. It will open tomorrow at 8:30 a.m.
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