This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Audi Burlington
- Car Dealers
- Burlington, MA
About this business
Location details
62 Cambridge St, MA-3A, Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Great communication
Great! Bought the car
Michael Brown was exceptional!
Business response:
Thanks for the fantastic review, Caren! Michael & the team appreciate your business and hope to see you again next time here at Audi Burlington!
Bad experience with this dealership, ran a credit inquiry on me before I even authorized it, said they were "sorry but what's done is done, might as well buy the car now" total scumbags and if you question them them get extremely rude. Put in a little more leg work and go south, you'll find better deals and friendlier dealerships.
Horrible customer service!! Spoke with internet manager, Izzy, he gave me some details about the vehicle and said I needed $1400 down and my payments would be $784. I contacted GLS who told me payments should only be $664 and that the dealership added (GAP) and a service plan in which the customer, me, should have that option to get or not get. The dealership automatically added those without asking me. Anyway I really wanted the vehicle and called back later that night and Izzy would not answer my calls, or return my messag... read more
Bot reply with in hours. Sent info and questions to sales without a reply.
Business response:
Tom, I am very sorry for any lack of follow-up on our end. I would like to ensure we connect to discuss your questions and improve your experience. Please reach out to me directly when you have a chance. Thank you, Aaron Buniger - Audi Director - (303) 795-1100
This dealer is good at following up -- still in contact with me though the car I had contacted them about has apparently been sold.
Business response:
Eugene, we appreciate your feedback! Our team at Audi Valencia is always here to help you find the perfect car. Let's keep in touch for any future needs!
Rene, was a super helpful and attentive salesman! Provided great customer and went the extra mile to keep me informed throughout the process. I didn’t purchase but would recommend this dealership.
Business response:
Ezjudkins20, thank you so much for providing this uplifting feedback for Rene! It makes us smile knowing that his customer service really knocked it out of the park. If there is anything we may assist you with in the future, please do not hesitate to let us know. Thank you again for this friendly note of recommendation! :) - The Team at Audi San Juan
Great commilunication straight to the point. Gave a follow up call on typical question that were concerning sticker price.
Business response:
Hi Derrick, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Frequently asked questions about Audi Burlington
How is Audi Burlington rated?
Audi Burlington has a 4.7 star rating with 3,914 reviews.
When is Audi Burlington open?
Audi Burlington is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com