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ART HILL AUTO GROUP
- Car Dealers
- Merrillville, IN
About this business
We are proud to be your local Ford Lincoln dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and everyone's favorite Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles... read more
Location details
901 W Lincoln Hwy, Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Art Hill Ford is a great place to go and Chris Hensley is a great representative and helped so much with my new purchase of the brand new Ford Focus! Definitely recommend going there to shop for a new vehicle!
Business response:
Jacob, we appreciate your recommendation of our dealership! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Business response:
Thanks for the positive star rating, Tony! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!
I was very pleased with the efforts of the staff at Art Hill. I was turning in a company lease car and needed a new personal car to replace it. The staff was flexible and very cooperative and made the whole transaction go smoothly.
Business response:
Nicholas, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!
I had the best customer service experience during my last visit to Art Hill Ford today. If I could give the dealership an extra rating I would. The sales manager was polite and very patient. The price of the vehicle was more than fair. I appreciate the staff's effort in making my car buying experience better.
Business response:
Dewanda, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. Please contact us at j.chamberlain@arthillautogroup.com or m.buckvich@arthillautogroup.com if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.
I will never buy a ford again ever Worst service
Business response:
We're really sorry to hear of your experience. We would like to inbox you to hear about your experience.
I just got a great deal on my '17 Fusion. Look up John Sveda when your ready to buy.
Great place to buy a car, my salesmen were Brendon Keough and Chris Hensley. Two great guys, thanks for retrieving what I left behind on my trade-in for me!
Don't buy from these guys. If you can go anywhere else you should. These people do NOT respect their customers once the deal is done. They have your money so they're off the hook. Apparently when you pay for simple paperwork filing services they don't feel it necessary to actually follow through. The worst part is the unresponsive and negligent attitude towards someone who gave them their business. Don't bother with Art Hill Ford Lincoln MAZDA.
Business response:
Hello, we at Art Hill take each customers' response seriously and would like to hear more about your experience in order to resolve this issue. Is it okay we talk in inbox message to further resolve this issue?
Rick Garcia in finance was wonderful! He was able to get us a great I need 2017 Ford F-150. He and Tiffany in sales have taken customer service to a whole new level! Thanks guys!
Business response:
Thank you for your response. We at Art Hill appreciate your business!!
Frequently asked questions about ART HILL AUTO GROUP
How is ART HILL AUTO GROUP rated?
ART HILL AUTO GROUP has a 4.2 star rating with 1,095 reviews.
When is ART HILL AUTO GROUP open?
ART HILL AUTO GROUP is closed now. It will open on Monday at 9:00 a.m.
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