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Aqueduct Services Plumbing, Heating & Cooling

4.7

About this business

Location details

115 Wall St, Valhalla, NY, 10595, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:30 a.m. to 6:00 p.m.
SunClosed
4.71,017 reviews
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Nick's profile image
Nick 
5 years ago

John H. was great. He took the time to explain everything to me, including options, costs, safety vs comfort considerations and priority of issues. Having dealt with furnaces for years, it was clear he was honest and reasonable. I followed up with the recommended service, and I feel confident and comfortable about the decision. 

Business response:

Yes, John H is a terrific person. He is very detail orientated and does his best not to miss anything. I want to thank you for writing this review. It means a lot to us. Thank you for your business, we appreciate it. Take care. Debbie G***** Operations Manager 

Jerry Me K's profile image
Jerry Me K 
5 years ago

This is the second time I’ve used Aqueduct and they’ve done a terrific job all times replacing my gas pipes and installing a new water heater. 

Business response:

Thank you from taking time out of your busy day to write this review. We are all glad at Aqueduct that we made you another happy customer. It means a lot to us. Thank you for your business. Debbie G***** Operations Manager ************ 

Lisa A's profile image
Lisa A 
5 years ago

I had my annual inspection recently. Eduardo was on time and thorough. I had a few concerns about my plumbing and he took the time to look into them and together we made a plan for how to best address each issue. 

Business response:

Thank you for writing this review. We all appreciate it so much. The customers love Eduardo. I hear from his customers that he is very thorough. We appreciate you business. Debbie G***** Operations Manager 

Greg S's profile image
Greg S 
5 years ago

John was efficient and helpful. We appreciate your consistent service over the years 

Business response:

Thank you for the review and your business. John is a great Tech and I'm glad he was able to help you. Debbie G***** Operations Manager 

Alexander H.'s profile image
Alexander H. 
5 years ago

For our annual heat maintenance check this morning, Technician John took plenty of time to answer all my (often stupid!) questions and gave advice on how to keep our Heating running smoothly. He was on time to the minute, which is really appreciated on a Monday morning. Two schedulers (Debbie and Alex) called me to let me know he was on time and was on his way, and again the timeliness was very professional. Aqueduct’s high pricing for repairs is concerning (from what we’ve experienced), but their annual subscription fees fo... read more

Business response:

Thank you for your review and your business. I'm glad John was able to answer your questions and let you know how important an annual system check is for your heating system. The manufacture recommends once a year to have it checked out to prolong the life of the system. Just to let you know our price is average for this area of a company our size. We do background check and drug testing on all our employees. They come in a fully stocked truck. We are always training our staff so our customers receive a 5 Star Service. If yo... read more

Violet M's profile image
Violet M 
6 years ago

Friendly, knowledgeable, inspires confidence that he really knows what he's doing. Got my heating system ready for cold weather and put a new filter that I had on hand for my humidifier, something that I find I cannot do myself. Very glad that I became a service partner with Aqueduct, so far never a bad experience with them. ****** ** 

Business response:

Thank you for your business and the review. That sure sounds like our John H. We are also glad that you are one of our valued Service Partner customers. See you for your next Service Partner A/C System Check . Thank you, Debbie G***** Operations Manager 

Russ Sirico's profile image
Russ Sirico 
6 years ago

Wilbert is an exceptional technician/installer for your company. In addition, he has a great personality, and is a clear communicator. I am a retired consulting engineer who spent his career in the power and chemical industries and i know a lot about HVAC. Wilbert is a professional. He does neat and thorough work and strives for a complete solution....couldn't be more pleased with the installation of the complete new A/C and furnance.....job really well done! And a quick shout-out to his assistant, Declan, who is also talent... read more

Ahmed L's profile image
Ahmed L 
6 years ago

Thanks for Aqueduct Services/crew and Bayron S****** for a great and professional job replacing an outdated system with a new heating cooling system. 

Ryan D's profile image
Ryan D 
6 years ago

Wilbert did a great job, very friendly and thorough! He fixed the problem I have been having for a while. Great job Wilbert! 

Business response:

Thank you for taking out the time in your busy day to write this review. We appreciate it very much. Thank you for your business, Debbie G***** Operations Manager 

Frequently asked questions about Aqueduct Services Plumbing, Heating & Cooling

How is Aqueduct Services Plumbing, Heating & Cooling rated?

Aqueduct Services Plumbing, Heating & Cooling has a 4.7 star rating with 1,017 reviews. 

When is Aqueduct Services Plumbing, Heating & Cooling open?

Aqueduct Services Plumbing, Heating & Cooling is closed now. It will open tomorrow at 7:30 a.m. 

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