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Appliance Connection

4.8

About this business

Appliance Connection - 2 Locations: Birmingham, AL & Northport, AL - Residential Sales - Appliance Repair & Service - Appliance Parts - Best Brands Plus More 

Location details

701 Graymont Ave N, Birmingham, AL, 35203, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.81,493 reviews
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Dave Harbison's profile image
Dave Harbison 
recommend  Recommended
4 years ago

Can’t say enough about these people !! Friendly, consistent, and beyond thorough with their craft ! Extremely hard to come by in this info driven e-society ! This place you can call, talk to a human quickly and let them know what you need BDC looking for within that same day I’ve gotten appointments, follow up and they have not left me thinking they don’t know what they’re doing nor if they will even show up ! - spot on professional company. Had them repair an ice maker and did such a good job I asked them to install a new r... read more

Business response:

We are grateful for the opportunity to assist you with your appliance needs. Your feedback is sincerely appreciated. Thank you! 

Erin Crossen's profile image
Erin Crossen 
recommend  Recommended
4 years ago

Very polite and courteous. Stayed on top of trying to find a resolution to the problem and solve it!!! 

Mary Sanders Avans's profile image
Mary Sanders Avans 
4 years ago

Not charge a ridiculous amount for nothing. 

Dan Flynn's profile image
Dan Flynn 
recommend  Recommended
4 years ago

I have an older Kitchen Aid built in refrigerator in my kitchen. I started having problems with it in January and fought it for 7 months. After a misdiagnosis by S and S and a useless thermostat and timer replacement by Vulcan Appliance I called Kitchen Aid USA once again. They gave me Appliance Connections name and number and I called them as a last effort before replacing and having to do a partial kitchen remodel. Doug was the Tech they sent and he made 2 trips before telling me I needed a new compressor. After talking wi... read more

Jason Thurman's profile image
Jason Thurman 
5 years ago

Horrible customer service. The employees who answer the phones are terrible. Our freezer was not working and our home warranty company forced us to use this company. They have been out four times now and our freezer is still not working. The second to last time the they came out they broke the entire unit and even the fridge compartment stopped working. 

Tina Estes Kerklin's profile image
Tina Estes Kerklin 
recommend  Recommended
5 years ago

When you’re in the middle of a pandemic and your dryer goes out: The repair guy called this morning and asked if we’ve had fever or any COVID 19 symptoms. I said no to both. Then I asked if he had. He said no. I asked if he was going to be wearing a mask? He said “yes mam. Mask, gloves, and shoe covers”. I said “that is awesome! I had a mask and sanitizer ready just in case you didn’t”. Then we both laughed and laughed. 😷😁 Thank you Lemonte with Appliance Connection for protecting my family and yourself. And he fixed my dr... read more

Andera Virdell's profile image
Andera Virdell 
recommend  Recommended
5 years ago

The service man who serviced our appliance was very knowledgeable and thorough as well as courteous. I highly recommend this service everyone. Thanks Lamonte for doing an outstanding job!! 

Lisa Sizemore Brister's profile image
Lisa Sizemore Brister 
recommend  Recommended
5 years ago

5 Stars! I have had to deal with several companies regarding my dishwasher and i have to say that this company is top notch. It was a breath of fresh air to actually get follow up emails after phone calls and confirmations regarding appointments. They were timely, they communicated with me, and they did exactly what they said they would do. Because of another company’s mistake, they had to come to my house twice. Both times the same 2 young men came out. They were professional and immediately made me feel comfortable. I was ... read more

Lisa Adams Robertson's profile image
Lisa Adams Robertson 
recommend  Recommended
5 years ago

very friendly and professional 

Frequently asked questions about Appliance Connection

How is Appliance Connection rated?

Appliance Connection has a 4.8 star rating with 1,493 reviews. 

When is Appliance Connection open?

Appliance Connection is closed now. It will open on Monday at 8:00 a.m. 

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