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Visit the Apple Store to shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs. Or get support at the Genius Bar.
10300 Little Patuxent Pkwy, Simpsonville, MD, 21044, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I'm so happy with customer service. I'm always smiling when I leave this store! Excellent staff: very helpful and knowledgeable!
snooty employees. Not like the Apple Store of old. Don't know what happened to this location but they always feel understaffed and rushed. When you are buying $800.00+ phones and $700+ watches to go with them, you don't expect to be rushed... when you need service you shouldn't have to wait 6 days for an appt either; Oh Apple you need to fix this ASAP.
I honestly hate going to this Apple Store. They take forever to do ANYTHING. I literally went in there simply to replace my charger because the Chargers SUCK and fray at the end. I only use my apple charger because I have been told multiple times that's the best options because I can come in and get a new one if anything happens to it. The guy told me I had to wait a hour and a half to get a Genius Bar appointment to get someone to look at my charger that a five year old can tell is broken. Then he goes but I can set you up ... read more
I will probably never buy Apple again. I have to wait until Thursday for someone to LOOK at my laptop? Is that why I paid so much money for this thing? Over priced for the lack of support. Yesterday I tried to call the store. I got an operator who transferred me to someone else, accidentally transferred to yet another person who had to transfer me again only to find out it will take me 5 days to get my laptop looked at! I tried walk in. Told I can't even get help today as a walk in.
Apple Columbia has a 3.4 star rating with 1,736 reviews.
Apple Columbia is open now. It will close at 6:00 p.m.
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