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Apple
- Electronics Repair
- Cupertino, CA
About this business
Location details
1 Infinite Loop, Cupertino, CA, 95014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I setup appointment over a week ago for replacing my iPhone 6 plus battery, waited for a half hour to be called then I was told they are out of the battery. To make it worse, after doing a few diagnostic on my iPhone and I was told they wouldn't replace my iPhone due to a third battery which I had to replace in November 2016. It worked great after the new battery for a few months until newer iOS updated that started to destroy my new battery with rebooting itself a few times daily and draining my battery life. The rep tried ... read more
Had to go back after they change battery on the next day to get a complete re-fit. Kind of a waste of time. We did get the phone fixed though.
Staff very patient. Excellent customer service. Upbeat atmosphere
I have been here twice & I have no complaints. I have to make visits to local locations every three months to replace my portable charger cord. I purchase a new one & a home charger annually but I pay via the Apple Store app & pick up at a given store (most times, it would be Queens Center). That would be my advice to all to prevent waiting long at stores.
Jessica Marie Rose Leggio · February 6, 2018 As an 11 year mac user, ALL BUSINESS USER, I am disgusted on how I have been treated with a SEVERE Icloud issue costing my business money! My Icloud has been compromised for OVER a year now, i can track it back 5 years that NO ONE CAUGHT! I'm losing data by the hour, EMAIL DOES NOT WORK, lost all apple emails from reps "helping" on this matter, CANNOT USE NOTES ON MY PHONE... AS IT TIMES OUT, notes on my phone, notes on the dock a...Continue Reading
Rude employees - two different times. Really nasty attitudes.
Frequently asked questions about Apple
How is Apple rated?
Apple has no reviews yet.
When is Apple open?
Apple is closed now. It will open on Monday at 9:00 a.m.
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