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Antelope Valley Chevrolet Service
- Auto Repair
- Lancaster, CA
About this business
Antelope Valley Chevrolet is a Chevrolet dealership located at
Location details
1160 Motor Lane, Lancaster, CA, 93534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedGreat service, George Sauceda was great and helped from beginning to end!!
Business response:
Adam, we loved reading this review! Happy customers are our aim, and it appears George really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Justin Gonzales - General Manager, (877) 385-0885
2 times in a row, a oil change took 4 hours, with an appointment. I can't remember the service reps name, but same female both times. She never gave me a update on my vehicle and I had to find her to get information. seriously thinking about not going to them again.
Upon reaching out to AV Chevy about their Tahoe options, I was put in contact with Jake. He was incredibly responsive from the start and made it very easy to learn about their options. Because of his customer service, I was more inclined to visit this dealership. Jake made a solid recommendation and was patient with me while I asked (literally) a million questions. Needless to say, I made my Tahoe purchase that evening. By far the simplest big transaction I’ve ever made.
Business response:
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Justin Gonzales - General Manager, (877) 385-0885
Best costumer service. Anthony is one of the best in service. He lets me know every step of what is being done with my car. I’m seriously happy with AV Chevrolet and I highly recommend them!
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Justin Gonzales - General Manager, (877) 385-0885
My personal experiences have been poor! I have a Corvette, Stingray, these cars have run flats because there is no room for a spare. I got a flat took it in to AV Chevy the service advisor put a regular tire and the tech ruined my rim. AV Chevy agreed to put a new rim. I drove my car to Salvang for a weekend came home and the rim was the original damaged one that the dealer never replaced. I took vaca was unable to take it in before leaving left my car in the garage. I took it in again once I returned a month later. The mana... read more
Business response:
We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Roberto Chirinos - Service Manager
Was easy and stress free process
Business response:
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Justin Gonzales - General Manager, (877) 385-0885
1 star because their customer service and service center is good UNTIL you've already bought a car from them. It's horrible on after. They were unable to "find my warranty" in their system for a couple months. I wanted to get my 2016 Silverado's transmission and a few minor issues and since they couldn't find my warranty in the system or even my truck (that I bought from them brand new). I decide to upgrade trucks. When I looked into getting a refund for the warranty I paid for but didn't use because of their negligence, Dav... read more
Jacob from Internet sales was excellent and getting me a great deal.
I was told that I needed an entirely new engine in a Chevrolet Malibu (2016 Turbo 2.0) for $9800. The stabiltrak and check engine light came on after I got some bad gas. I had to request a compression leak test. I was told that the cylinder 1 was misfiring. I was not provided a rental from the dealer. Fast forward a few days, I had my car towed to another shop, Elite Auto Care. They ran the diagnostics as well and it turns out I needed a new engine coil. The car is running beautifully again. Wouldn’t it have been a shame if ... read more
Frequently asked questions about Antelope Valley Chevrolet Service
How is Antelope Valley Chevrolet Service rated?
Antelope Valley Chevrolet Service has a 3.4 star rating with 270 reviews.
When is Antelope Valley Chevrolet Service open?
Antelope Valley Chevrolet Service is closed now. It will open on Monday at 7:00 a.m.
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