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Antelope Valley Chevrolet Service
- Auto Repair
- Lancaster, CA
About this business
Antelope Valley Chevrolet is a Chevrolet dealership located at
Location details
1160 Motor Lane, Lancaster, CA, 93534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedThe service here is AWESOME! I worked with Aga, Jorge, Paul and Yvette. Great teamwork! They got me the car I wanted at the price I wanted. And, their financing was better than my credit union! A++++ 😀
Business response:
Cynthia, we appreciate your kind words about the entire team. Thank you for choosing Antelope Valley Chevrolet for your vehicle needs. Justin Gonzales - General Manager, (877) 385-0885
Repair services department is horrible!!! Trying to speak with the general manager is impossible and no one ever returns calls. Biggest regret purchasing a car from them!!
Business response:
I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. We will be reaching out to you to ensure you are completely satisfied. I look forward to speaking with you. Sincerely, Nicole McCracken - Service Manager
Was told I would be able to get a ride home so I wouldn’t have to wait 2 hours for my oil change. They forgot about me and I ended up having to sit and wait almost 3 hours for an oil chance to be done. That was three hours of my life I will never get back.
Business response:
We appreciate you taking the time to share about your recent experience in our service center. We can assure you this is an isolated incident and not how we conduct business. We will be reaching out to you to ensure you are completely satisfied. Sincerely, Nicole McCracken - Service Manager
great staff, friendly atmosphere
Business response:
Sam, we appreciate your kind words about the entire team. Thank you for choosing Antelope Valley Chevrolet for your vehicle needs. Justin Gonzales - General Manager, (877) 385-0885
Another great service experience today. Thank you Antelope Valley Chevrolet for your professionalism
Amazing sales team and great deals !
Business response:
Thank you for the great review, Ashley. Please come visit us if you need anything else, be it service or sales. Best regards, Justin Gonzales - General Manager, (877) 385-0885
Worst customer service ever in their service department. I have had to bring my car in multiple times for the same issue! They have had to replace the HVAC actuator 3 times already and my car is a 2017. I have the extended warranty and they are only covering 5 days for the rental but they had my car for 6 1/2 days because the service department sat on my car for OVER 24 hours before even checking my car when they initially told me it would take 5-6 hours to check it. Now the dealership is expecting me to pay the remainder of... read more
Business response:
We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly. Robert Chirinos – Service Manager, (877) 455-6441
Great place and great service
They can not fix your car. They refuse to talk to you about it, and don't even try they close the door in your face! Take your money elsewhere! Buy a Ford!!!
Frequently asked questions about Antelope Valley Chevrolet Service
How is Antelope Valley Chevrolet Service rated?
Antelope Valley Chevrolet Service has a 3.4 star rating with 270 reviews.
When is Antelope Valley Chevrolet Service open?
Antelope Valley Chevrolet Service is closed now. It will open at 7:00 a.m.
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