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Antelope Valley Chevrolet Service
- Auto Repair
- Lancaster, CA
About this business
Antelope Valley Chevrolet is a Chevrolet dealership located at
Location details
1160 Motor Lane, Lancaster, CA, 93534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We purchased a Bolt from them, but there was an issue with a recall for the Bolts. They literally had the check for the car, yet failed to update us on the recall and kept us hanging for a week. We got our money back and purchased elsewhere with zero issues. Very bad customer service sadly.
Business response:
That is not the kind of experience we seek to provide, Melanie. We will be reaching out to you to ensure you are completely satisfied. Sincerely, Justin Gonzales - General Manager, (877) 385-0885
Business response:
We acknowledge your review and are currently looking into the events you’ve detailed. We will be reaching out to you to ensure you are completely satisfied.
RecommendedAre salesman was great No hassle no haggling Just Agreed price for great truck. My wife and I would recommend A.V. chevy.
Business response:
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Justin Gonzales - General Manager, (877) 385-0885
Service was as expected. An appointment was scheduled and completed timely.
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Roberto Chirinos - Service Manager
From the first call we made and connecting with Nina the car buying experience was a joy. Yes you heard right - a JOY. Austin greeted us at the door when we first arrived, and my mom and I were treated kindly and with respect. No bait and switch on the price and by the time we were done we felt like family. Nina and Austin were incredible...we have already referred AV CHEVY to friends and shared our excellent experience. We will be a return customer
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Justin Gonzales - General Manager, (877) 385-0885
The price we were quoted was what we got. Nina and Austin were terrific! They are very friendly. If someone wants to buy a Chevy, this is the dealership for them.
Business response:
Thank you for taking time out of your day to let us know how we did. Customer service is our "Number 1" priority and your feedback helps. We thank you for your business and continue to look forward to serving you in the future.
Antelope Valley Chevy took great care of my family, we drove 108 miles because they had the certified suburban we were looking for. Our salesman Daniel treated us right and helped us get a great price and a quality trade in. Richard in finance dealt with our 3 little ones running around like a champ while getting us approved for 1% better than our credit union! Thanks team!
Business response:
Matt, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Antelope Valley Chevrolet! Sincerely, Justin Gonzales - General Manager, (877) 385-0885
We have worked with the same sales rep Jorge S. for our last 3 deals and recently yet another large purchase. Jorge by far is AMAZING! He goes above and beyond, explains everything in detail and is available for any questions or concerns we have. He has made every experience at the dealership as comfortable as possible. Thank you Jorge and AV Chevy, we appreciate you!
Business response:
Jaimie, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Jorge went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Justin Gonzales - General Manager, (877) 385-0885
The workers at the facility
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Justin Gonzales - General Manager, (877) 385-0885
Frequently asked questions about Antelope Valley Chevrolet Service
How is Antelope Valley Chevrolet Service rated?
Antelope Valley Chevrolet Service has a 3.4 star rating with 270 reviews.
When is Antelope Valley Chevrolet Service open?
Antelope Valley Chevrolet Service is closed now. It will open on Monday at 7:00 a.m.
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