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AmeriGas Propane
- Propane
- Winchester, TN
About this business
Your health and well-being are what matter most. AmeriGas is closely monitoring coronavirus developments, and remains committed to the health and safety of our customers and employees. For the safety of our employees and customers AmeriGas offices are not accepting walk-in visits to office locations and customers are able to request quotes anytime online. To minimize disruption to your service, we have implemented many business continuity plans across the country to support your families and business throughout this unpreced... read more
Location details
3273 Tullahoma Hwy, Winchester, TN, 37398, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service is a joke! 83 year old dad with dementia ran out of propane and AmerGas wanted 300 dollars for next day delivery. 300 HUNDRED! Even though he has been a customer for many years! I take care of dad but have never dealt with propane and how long a tank last. They suck and only care about the money not their customers!
Horrific company to try to work with. Couldn't get my tank filled after numerous attempts on the phone and on their web site. Hired another company. Now I can't get Amerigas to come and get their tank. I can't recall every dealing with a company as bad as this one.
Horrible company now that it's centralized. We're on the auto-delivery plan, but have run out of gas and it turns out they haven't delivered for 4+ months. Cold showers and cold food until they get around to delivering again sometime in the next 10 days. No rush, of course, even with contacting them more than once. Thank god our heating is oil. And that last delivery in October? We had to call them then as well and badger for a delivery since we were down to 5% then. What's the point of automatically scheduled deliveries if ... read more
The absolute worst customer service and follow through we have ever experienced. Evidently ******** *******(who we have been receiving all billing and communications through for at least a year) was purchased by Amerigas. We were never informed and have been paying ********up until today (legal?). After having scheduled a delivery 2 weeks ago, nothing but lip service has been offered by AmeriGas. Our gas ran out at the worst time and the weather prevented delivery. Weather we can understand. Despite AmeriGas not delivering, ... read more
This company is the worst that I have ever dealt with. I am a automatic delivery customer. Request for delivery was requested on 2/5/2021. I have called 8 times for an expedited delivery starting 2/14/2021. Each time I was promised a delivery within 2 days or same day. Yesterday I was told the delivery truck was only a mile from my house and had only 2 deliveries before me. That was at 9:42 A.M. At noon, I still had not received the delivery. I called 3 more times and could not get an answer on when I would receive the deliv... read more
You can pay ahead for gas delivery and they wait to deliver until you are at 2 %. When you call you are told they will expedite your delivery but can not tell you when. I am tired of being lied to and them holding my money for over 19 days and still have no gas. No one from the local office will call you and you can not go to the local office bc they are locked down.
AMERIGAS does not deserve even 1 star. I ordered propane 1/26/2021. Still waiting on my order. Ran out of propane 1 week ago and now my house is frozen. Literally the thermostat is reading 32 degrees. Requested for a supervisor to call and have not heard from one. I have been on their route schedule for weeks now and everyday no propane delivered. When I call in I am told the route was over booked and that I would have to be re routed... however apparently you have to call in and request to be rerouted... It seems if you wer... read more
This is the worst organization I have ever dealt with. 3 weeks I have been waiting on my propane refill, snd every day I call and they give me the run around. I’ve never felt so disrespected.
Service is absolutely the worst. 16+ days and still no delivery. I don’t care where you are, if Amerigas is the local provider, I would strongly suggest looking elsewhere.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 822 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 8:00 a.m.
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