America's Best Contacts & Eyeglasses

Penny C 

on BBB

2 years ago

Americas worst. Worst experience ever in Eastgate and *****. Couldn't get trial pair of contacts for 7 weeks, went to get them and they said they don't have trials anymore. Incompetent doctors and staff. Never will return. 

Ambalavanan J 

on BBB

2 years ago

They do not have doctor available when you have confirmed appointments. They move your appointment without you consent. Total shoddy practice. This was at *************, CO place. 

Leanna E 

on BBB

2 years ago

They DO NOT know what they are doing...I was in the Op. Dr. ****** for less than FIVE minutes...said I need to use bifocals...Would not give my measurements for my contacts so I could buy from other than them...Had me checked out and did NOT ask if I wanted to look and buy glasses...I specifically went there for that...Rude is beyond what I would say just to be nice...Absolutely do NOT WASTE TIME OR MONEY...I SHOULD HAVE READ THE REVIEWS... 

StreetRodder 

on BBB

2 years ago

I just replaced AB glasses.the optician said they sold me glasses that didn't even get my prescription in the lens. I had difficulty seeing. Upon putting on the correct glasses I could see clearly. I wasted $600 at ab I will tell anyone who'll listen to buy elsewhere. Third rate outfit. They damaged my sight with lousy glasses, and incompetent emoloyees 

Patricia J 

on BBB

2 years ago

When I got my eyes checked at *************** I took the prescription into America's Best. They were so busy they rushed me out the door when I went to pick the glasses up. Driving at night could have gotten us all killed, I was having double vision. Took them back & the prescription was WRONG in my glasses. Nearly 2 weeks later got the "supposed" to be correct prescription. I'm having sharp pains in my left ******* can see things better with my cheap readers then I do the prescription glasses they gave me a SECOND time. I g... read more

Shelton I 

on BBB

2 years ago

America's best in ******** ** ***** #americasbest My wife went to this place over a month ago to get a set of glasses. These morons did all the tests and was given instructions on the type of glasses required. Her current glasses are 3 years old. These morons went off a prescription from 2010 and failed to listen to my wife.So the dumb doctor, receptionist, and order person put in the old order. The glasses arrived and of course were wrong. She called a total of 5 times to explain what happened and was told a lie. She went i... read more

Elise G 

on BBB

2 years ago

I called to request my prescription over the phone at the Greenfield location. They gave me the prescription over the phone but in a format that was not understandable. I then called the Oak Creek branch to get more clarity on my prescription and was told that I cannot receive it over the phone after just getting it at another office. I was then transfered to a manager who told me that I cannot recieve this information over the phone because it is against HIPPA law, which it is, in fact, not. According to America's Best's we... read more

Ken v 

on BBB

2 years ago

Total scam! No way can you purchase two pairs of glasses for the advertised amount of $79.00! The special is never offered to you at anytime during the sales process. I spent $264.00 for two pairs of glasses.These guys make their money from all the options that really are requirements if you want glasses with coating, transition lenses, polarized, all extra! Would never go back! 

RHONDA W 

on BBB

2 years ago

The location at Shamrock Plaza in Decatur, GA is an excellent business. Even when I called for information, they were patient, informative, and helpful. I spoke with Jennifer, and she was a great customer service professional. <div class="ctc-tooltip"></div>