America's Best Contacts & Eyeglasses

Luciana L 

on BBB

a year ago

********* Worst should be their name. I foolishly paid for a 3-year subscription service that included free eye exams. Every time I asked for a copy of my prescription, they denied it. First they lied and said it was with my papers. When I got home I saw I only had a receipt for the glasses and lenses. I called and they said they could not mail or email a prescription, I would have to go in person. I went in person and they said they could not release it unless I saw the doctor, and they were fully booked for that day. I got... read more

Laurie W 

on BBB

a year ago

My mom was so impressed with ************************** and the staff there, (cant remember names) so kind, knowledgeable, and thorough that I decided to go.I too, looking for someone closer was so pleasantly surprised that I told my husband and he will be going. Thank you 

Ellen T 

on BBB

a year ago

For the past 3 visits I've gotten the 2 pair with free eye exam deal. I always take a decent amount of time picking out the perfect 2 pairs of frames yet EVERY pair I get after the lenses are put in are NOT the same size frames I tried on in the store. EVERY prescription seems to give me a headache and make my eyes and sense of balance ***** whether it's the incorrect placement of center or just not the right prescription. Only reason I think I kept going back was because of cost...which isn't worth getting prescription glas... read more

Bridgette B 

on BBB

a year ago

This was the worst experience I have ever had getting eye wear. Do not waste your time! I was given monthly wear contacts after specifically telling the Dr. I wear daily wear due to multiple infections I got from wearing monthly wear. Her response was "hopefully that won't happen this time!" Then the prescription she wrote was for monthly wear! It is making me choose a star rating but if I could I wouldn't give them even 1 star. 

Tavares H 

on BBB

a year ago

Nati at the *************************** location in ************ fixed my broken glasses within 10 minutes of my arrival. Excellent manager and customer service 

sherri-lynn A 

on BBB

a year ago

Preys on the elderly. My father and mother (witnessed the conversation) went in holding a coupon, also on their website, about 2 pr glasses for ***** free eye exam. he ended up getting charged ****** and received 1 left and 1 right lense. no glasses. they charged ***** for eye exam and added anti reflective coating for each lense, which he did not request. they then lied to me, when i called, saying he requested to use his old glasses instead of getting 2 new pairs for ***** Yeah, sure, i would rather pay ****** for 1 right ... read more

Bunny G 

on BBB

a year ago

Went in for my annual exam. It was to the point that I was squinting to see as is. The fact that the doctor was on a screen bugged me out. They didn't check either eye to see if one way was better vs the latter. This seemed quite odd to me. After all said and done, got my glasses...I couldn't see any better than before. When I went back to reconcile, they said I'd have to book another appointment. I'll stick with the good old in-person eye doctors! The whole doctor on a screen just isn't doing it for me! They don't do the te... read more

Thadys G 

on BBB

a year ago

I went to Americas Best in October for an eye exam & glasses there was an appointment available so I had my eyes examined by a young woman whose name was ************************* she seemed to be in some sort of hurry for some reason I got the impression she wasn't all that interested in my eyes I chose a frame once the examination was done and the glasses came in about two weeks when I went in to pick them up I had no trouble reading the chart placed in front of me close up however on coming home I tried using my computer ... read more

Carmen J 

on BBB

a year ago

Ordered my pair of glasses recently. Not to mention that it took almost a month for them to arrive at their store but when I went to pick it up, it t looked like the gentleman was only putting it together, or whatever he was going. I couldnt see because his back was turned to me the whole time. I brought it home, tried it on, and was immediately disappointed. The lenses seemed to be positioned incorrectly that everything was a blur. I would not recommend Americas Best for your vision needs. Visionworks seems to have their th... read more