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America's Best Contacts & Eyeglasses

2.8

About this business

America’s Best Contacts & Eyeglasses is your local destination for eye care and eyewear at affordable prices – including glasses, contact lenses, and eye exams. When you visit you will find our famous offer of 2 pairs of glasses including a free eye exam. Our friendly staff is ready to answer your questions and meet your eyecare needs. Visit us for an eye exam by walk-in or by appointment. From there you can select from hundreds of frames including private and designer labels, as well as the most popular brands o... read more

Location details

1341 W Walnut Ave, Dalton, GA, 30720, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
2.8608 reviews
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Bel's profile image
a year ago

I can't see. They told me my eyes would adjust but my eyes have never been really bad and I can't imagine them adjusting this much. I have better vision with no glasses at all! 

Leah B's profile image
Leah B 
a year ago

Rude employees. The receptionist told me her entire lifes problems. Very unprofessional behavior. I only needed a new eye glasses prescription. The receptionist did 2 hours worth of various eye tests on me, a complete waste of time because there was no eye doctor on site, and in order to do a virtual video eye exam I had to allow this incompetent man to blind me with this very bright light that he said I need to stare into it so the camera will connect to the doctor. ********* questioned his intelligence and refused his dema... read more

Cindy L's profile image
Cindy L 
a year ago

America's best especially ************** is the worst business in the world!!! Horrible customer service! I would never send anyone to them. I Was in there for 2 and a 1/2 hours just to get the eye exam.. They let someone else go in front of me and take my original appointment while I was setting there. I ordered 2 pairs of glasses from them when I received the glasses neither one of them worked for me I couldn't see out of them. So I took them back They told me they would give me a refund on them after I told them I wanted ... read more

Jamie W.'s profile image
Jamie W. 
a year ago

I went in for glasses and contact's December 8th of 2022 and received my glasses within a week. The contact's on the other hand, well it is January 10th of 2023 and I still don't have them. I started calling two weeks after they said they would he in. I got the excuse oh its the holidays they should be in soon. I called yesterday because it was over a month and the Lady on the phone told me to let her talk to the manager and see what could be done because it was a month wait already and would call me back in a hour. Never ca... read more

Barbara P.'s profile image
Barbara P. 
a year ago

I dealt with ************* Best store at *******************************************************. Not only are the glasses poor quality but the prescription is off. I had to go back to my old glasses. 

Benjamin B's profile image
Benjamin B 
a year ago

Had a issue with a stress fracture, not do to a drop. Seemed like maybe the lens was too big for the frame. Had them just under a year. Took the eyeglasses into the ********, ** location on ***********. Was told no problem we'll call you when the lens comes in. Got the call the lens ready. I was expecting a bit of a wait for them to pop out the defective lens and install the new one. Store employee looks up my name and comes back and hands me brand new eyeglasses. Completely new frame and lens! I was in and out in 7 mins. St... read more

David G.'s profile image
David G. 
a year ago

Location: ******************************************************************************************* Dealing with these people has been a nightmare!! After getting an eye exam and ordering glasses, *******, the tech as well as one of the managers, called me and told me that one of the frames that I selected would not work for my prescription, after telling me the day of the exam that they would work. This required a reorder and a delay in getting my new glasses. After getting my glasses and having them for a month, I notice... read more

Deneen C's profile image
Deneen C 
a year ago

5 min example. The glasses came in with the trifocal sitting above my husband's line of vision. Went in to have recut and the store was closed for business due to all management quitting. He had to go to a different doctor and was told that the prescription was entirely incorrect. We paid cash for the package of exam/frame/lense but they also charged our insurance making it impossible to get another pair of glasses through insurance. This place is a 100% scam and their eye doctors shouldn't have a license to practice. 

KB's profile image
2 years ago

1 star cause 0 isnt possible. I walked into an appointment and got kicked out cause I had an unopened bottle of h2o I was told by 2 managers and a counter person its not there rule ********* and they are not even allowed either I have a medical condition and if I dont eat enough salt and water I am in trouble. The workers didnt care they just kept ignoring me and telling me to get out. Then I went in to the ast mngr and showed her how it is unlawful for an employer to prevent an employee from have a healthy amount of drinkin... read more

Frequently asked questions about America's Best Contacts & Eyeglasses

How is America's Best Contacts & Eyeglasses rated?

America's Best Contacts & Eyeglasses has a 2.8 star rating with 608 reviews. 

When is America's Best Contacts & Eyeglasses open?

America's Best Contacts & Eyeglasses is open now. It will close at 7:00 p.m.  

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