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American Integrity Insurance Company of Florida
- Home & Rental Insurance
- Tampa, FL
About this business
Location details
5426 Bay Center Dr STE 650, Tampa, FL, 33609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would give them zero stars if I could. Just bought a used home and this policy on September 30, 2019. Paid $219.97 down payment. Today, October 23, 2019, I tried to make my first monthly installment. Imagine my surprise when I see a 'notice of cancellation' in my on-line documents! It states they will cancel my policy on November 11, 2019 if I do not provide a 'Final Roof Report' stating that the roof was replaced within the last 15 years. There are at least three things wrong with this cancellation: 1) Why did I have to g... read more
Business response:
After reviewing this inquiry, we realized that your policy was cancelled in error. The policy has been reinstated and your agent will call you as soon as possible. We sincerely apologize for the inconvenience.
That fact that I had to search to find out how to leave a review goes without saying since I haven't left a review in years. AC had a malfunction/ mechanical breakdown, put a claim in May and has taken 5 months. The company has denied the claim twice which at that point I involved a lawyer and have presented media outlets information. They are breaking policy, the agent Amanda wont even return my calls from American Integeity. I have every call and vmail charted down. American Integrity is the worst. Please take a moment and... read more
I have claim from September 2017 still Not getting Pay worth Insurance ever I Got this insurance from 2012 and nothing never have any claim my first claim Was on September when huracanes hit my house I call them make a claim they send adjuster saying my damages do not exceed my deductible is only 3500$ then i contact attorney and still don't want Pay and now we going to trail becsue they don't want Pay dime when I am paying my insurance from 2012 they don't care
Business response:
Mr. *********, we are working with your attorney and look forward to resolving your claim soon. Thank you.
OMG I almost got caught in the crossfire. I'm so sorry for all of you that had to go through all the problems I just read on your reviews. That's why I swear by peoples reviews especially when it comes to my home. With so many bad Beyond bad terrible reviews now I can look elsewhere. I actually had plans on calling them Monday morning until reading what you poor people have gone through is a disgrace definitely changed my mind. It's not just a couple bad reviews it's majority bad reviews that I do not need headaches for home... read more
Business response:
Ms. *****, we settled almost 20,000 claims last year. We received 30 BBB complaints during that period of time, which equates to less than .001% of our claims customers. We must investigate each claim based on its own merits and we recognize that customers will be upset when they do not receive the outcome they hoped for. We are glad that the BBB exists, so that customers can express their concerns accordingly. When we receive BBB complaints, address each concern and try to help our customers better understand the outcome of... read more
Filed a claim for hail damage to roof. Took 2 weeks to get an adjuster out to view the damage. Rather than send one of their adjusters, they sub-contracted the inspection out to an 'engineering firm', because they were so busy. This is a common practice when an insurance company has every intention of denying the claim from the get-go. Took over a month, and a call to my local agent, to get the results of the inspection, and was told there is evidence of hail damage to the roof jacks, roof vents and shingles, but the damage ... read more
Signed on with American Integrity in Feb 2019. Price was good for a fair amount of coverage. After heading back to the northeast for the warm months I received a notice of cancellation almost 3 months after the start of the policy. They said I was being terminated for lack of information. Calling my agent to find out what was going on they said I needed to take pictures of my faucets, etc. to see if they have been upgraded which they were all within last few years. After sending them pics, then they wanted to see new supply ... read more
A very dishonest and deceptive company I would give them a negative rating if it were possible.. Congratulations to their lawyers who crafted a policy that states what is covered in the first 5 pages then crafts an addendum which negates all the coverage. I had a small claim for mold damage. I consulted my agent who advised me to file a claim as it appeared to both of us to be covered. The next day the adjuster called and told me that it was not covered and I had no claim. I called the American lack of Integrity office and s... read more
Do NOT insure your home with this company. They are the most unprofessional insurance company, and will gladly take your premiums, but not pay out on your claim! We had a claim from 10/3/2017 that was initially approved, and then, just as we were preparing to start the repairs, they changed their minds and denied the claim. We have hired a public adjuster and a lawyer, and, now, what they have taken to doing is scheduling depositions and cancelling them the night before they are about to happen. They have done this THREE tim... read more
great company
Frequently asked questions about American Integrity Insurance Company of Florida
How is American Integrity Insurance Company of Florida rated?
American Integrity Insurance Company of Florida has a 1.5 star rating with 74 reviews.
When is American Integrity Insurance Company of Florida open?
American Integrity Insurance Company of Florida is open now. It will close at 5:30 p.m.
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