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American Integrity Insurance Company of Florida
- Home & Rental Insurance
- Tampa, FL
About this business
Location details
5426 Bay Center Dr STE 650, Tampa, FL, 33609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst I ever dealt with.
Raised my premium 56 percent with no explanation! Never one claim in years!!! All through the pandemic I received these video emails from the CEO saying how they care about us. Sent him an email with no response. I will never go back to them and will never recommend them. No company can justify a 56 percent increase in premium, it should be against the law. They should be investigated by the insurance commission.
Business response:
Mrs. *****, We understand your frustration about your insurance premium increase. Sadly, this is an industry-related issue - premiums are skyrocketing for all Florida home insurance consumers at every company. This increase is largely due to frivolous lawsuits resulting in excessive attorney fees - fees which directly affect your home insurance premium. I've attached a link below to a news segment that does a good job of explaining why all Floridians are paying more for their home insurance rates. https://www.mynews13.com/... read more
Worst service I have ever had with an insurance company. We had a flood in our house on Christmas Day. It flooded kitchen, dining, foyer, half the living room and master bed. Called to file a claim that day and was told they couldn't tell us anything on our account and if they send Servepro out we may have to pay out of pocket. So we cleaned it up ourselves as best we could. 5 days later they sent out a drying crew that didn't want to do a **** thing. They stated the carpet was fine and just needed new padding. The leak was ... read more
Business response:
Mr.*******, We apologize if your claims experience has not been up to your expectations. Your adjuster agreed to follow up with you as soon as new estimates are received from your flooring company and DKI, so that we can conclude this claim. Please know that your adjuster may write his own estimate, rather than continue to wait for the contractors to provide. Your adjuster should have already reached out to you this morning to walk you through the next steps of this process. If you have any additional questions or concerns... read more
American integrity more doubled my premium with no claims on my condo causing a $600 shortage in my escrow account they also build my mortgage company five months before my renewal date in 2020 my premium was 743 They filled my mortgage company 1350 5 months before my renewal date.
Horrible insurance company. It took them over two months to tell me I was getting no assistance. I have multiple damages in my home and what they did not disregard they wrote off as depreciation. I've never felt less protected in my life. Thanks for nothing American Integrity.
Business response:
Mrs. *********, The inspection identified that there was normal wear and tear to the exterior dwelling, but there was no storm damage. Because there was no storm damage, the interior water damage was not covered by your policy, as your policy does not cover damage due to wear and tear. We did replace the shed roof, but the cost to replace that damage did not meet or exceed your policy's deductible. The fence is an Actual Cash Value (ACV) item, which means that you are reimbursed for damage minus depreciation. Per the photo... read more
For American Integrity they should have negative stars available as one Star is over rating them. We noticed a leak inside our garage and called a roofing contractor to repair. When the roof was inspected they found wind and hail damage over a good portion of the roof and suggested for me to contact our insurance. American Integrity sent an "engineer" to verify the damage, it was a month or more before I finally was able to talk to the assigned adjuster, she verified there was wind damage, but only to about 29 shingles, no m... read more
The absolute worst insurance company you could ever deal with. Someone set a small fire in our house while we were away. It was ONE YEAR before our house was repaired completely and they NEVER sent anyone out to check out the damage. STAY AWAY from this company!
Business response:
Mr. *****, You agreed to the settlement of this claim back in August 2019. If you have any further inquiries about this, please reach out to your adjuster. Thank you.
Exorbitant Premium Rate Increase Since 2008, our homeowner's insurance has been with American Integrity. In those 12 years, we have never made a claim. Our coverage is due for renewal October 31. We received our notice for renewal and our premium amount has increased by 91.6 percent for a total of $2,437. Yes, 91.6 percent! In addition, our wind/hail roof deductible was raised to $15,000 from a $500 deductible. We are aware of the fact that there has been a roofing scam going on in our area of Central Florida (The Villages) ... read more
Business response:
We understand the confusion over this increase. Unfortunately, Florida's home insurance market is facing an unprecedented crisis where frivolous lawsuits and exorbitant attorney fees are causing significant premium increases for all Florida homeowners. We are working diligently pursuing regulatory and legislative changes that will reverse this trend and make insurance more affordable for all consumers. We encourage you to contact your local legislator to ask them to support legislation that will make home insurance more affo... read more
I am most disappointed with American Integrity or lack of Integrity. i filed a claim for roof damage and have yet to hear from the company. An inspection was scheduled and done weeks ago. The claims adjuster will not return my phone calls nor does her supervisor. My option now is to file a suit which will cost me money. After reading the other reviews here I see I made a mistake going with this company.Three contractors told me that MY ROOF SHOULD HAVE BEEN REPLACED FROM THE BACK TO BACK HURRICANE damage in 2016 and 2017 but... read more
Frequently asked questions about American Integrity Insurance Company of Florida
How is American Integrity Insurance Company of Florida rated?
American Integrity Insurance Company of Florida has a 1.5 star rating with 74 reviews.
When is American Integrity Insurance Company of Florida open?
American Integrity Insurance Company of Florida is closed now. It will open at 8:30 a.m.
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