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American Integrity Insurance Company of Florida

1.5

About this business

Location details

5426 Bay Center Dr STE 650, Tampa, FL, 33609, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
1.574 reviews
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STEPHANE C.'s profile image
STEPHANE C. 
7 years ago

Very impressed by American Integrity. I was not expecting such a great service as all insurances are suffering from the aftermath of the hurricane. I was scared because price has been very fair, it is also not a huge company but They have been amazing. They won me as a customer for life. First class. 

Nagwa M.'s profile image
Nagwa M. 
7 years ago

It's no secret that insurance companies often get a reputation for being shady, cheap, and sometimes downright corrupt. I have been lucky to find that this is the exception more than the rule. I have had great success with my auto insurance, and my brother works for an extremely reputable company that serves its customers well. In recent days I have come to believe that American Integrity Insurance is responsible for every single negative insurance stereotype in existence. I have been insured by this company since 1999, and... read more

jinfeng m.'s profile image
jinfeng m. 
7 years ago

Great company! Great service! My house was recently damaged by Hurricane Irma,I called them and filed a calim. On Sep-25th,2017,I drove to Orangewood church at Maitland,FL to meet their field claim people,they have a RV in the parking lot.I met the fields claim manager,whose name is Wayne,he assigned me a field claims adjuster immediately.10 minutes later, I got a call from Tommy B.,the field claims adjuster,he told me that he will be at my house 9am tomorrow morning.The next day when he came,right on time,he also called me ... read more

Carol D.'s profile image
Carol D. 
7 years ago

August 2017 My Aussie nipped at a passerbyer. It was nothing serious. We called and told them that we may have to open a claim for a dog bite. Well needless to say we did NOT have to but the company opened up one. Not one DOLLAR was spent from this company on this claim. Peroxide and a band-aid was all that was needed. So because WE did the right thing and showed our integrity, we just got notice that we are being cancelled. I have NEVER in my 55 years been cancelled from insurance and they do not have any integrity. DO NOT ... read more

Jason M.'s profile image
Jason M. 
8 years ago

Called my insurance broker about post storm incident. My policy has a rider on it to cover appliances, AC, water heaters etc as explained to me at the time of sale. The benefit is to avoid placing items like that against my HO policy and cause a raise in my rates, yet help me subsidize the replacement of costly appliances. I have called my insurance agent and they said since I lost my refrigerator during the storm this rider should cover this without affecting my HO insurance policy. I was given a number to call to file the ... read more

Alicia M.'s profile image
Alicia M. 
8 years ago

I have been dealing with insurance companies for many years now. This company has to be the worst one I have ever dealt with. They don't respond to phone messages or emails. I filed a claim 3 months ago, and the adjuster just came out. I had to call the original claims employee multiple times to get her to respond. After the second adjuster finally came out, I have yet to hear anything regarding my claim. I honestly would stay clear of this company if you have another option. Sadly, in FL there are not many companies who wil... read more

Shirley M.'s profile image
Shirley M. 
8 years ago

My review is based on this Insurance Company, back on August 2016, I purchased my house after becoming a widow, from my realtor adviced, I was introduced to an agent company and this agent company quote me on my new house insurance, I got this "American Integrity", on same year on October a storm hurricane, hit us and my fence when down completed, my neighbor put it back and hold it with a pole, I did not claim it rightaway but, after the storm bad windy weather came in action and my fence was on the foor again, worry and co... read more

Richatd and Anne C.'s profile image
Richatd and Anne C. 
8 years ago

Scam artists 7 weeks no help at all Horrible service. Water damage ruined my bathroom and LR in Feb still no status. House is trashed my 3 yr old wood floors ruined. There page is full of negative comments they have a 2.3 rating out of 5 how do you have them rated A++. HOW MUCH DO THEY PAY YOU, cause they don't pay their claims lucky you can even get a response. My policy is due to renew in 5/16 I am looking for a different carrier they suck. 

Business response:

Mr. & Ms. ********, We apologize for any delays during your claim. We thoroughly investigate each claim to determine cause of loss, and hired an engineer to inspect your home. We have reached out to your adjuster, who recently received the engineer's findings and should have reached out to you discuss your settlement. We also sent your settlement letter in the mail to you. If you need more information about your settlement, we are happy to discuss it with you further. Thank you. 

Mr. P.'s profile image
Mr. P. 
8 years ago

its been over 100 days and still no repair. A tree branch" main lead" fell on the middle and edge of the roof. The impact coursed damage to the trusses, electrical "weather head/meter", and penetrating the roof causing drywall damage in the home. We called out our own engineer and Architect for blue prints and report shortly after damage accrued, and reported back to American integrity. They at this point have cut a check for under $9,000 dollars when we have a repair bill for over $40,000. If the tree branch didn't fall we ... read more

Business response:

Mr. *****, we have received the engineer's report and your adjuster is working with you and your contractor to come to agreement on any supplemental amount needed for the additional repairs. Your adjuster has also made arrangements for your temporary housing needs until repairs are completed. If you have any other questions or concerns, please feel free to let us know. Thank you. 

Frequently asked questions about American Integrity Insurance Company of Florida

How is American Integrity Insurance Company of Florida rated?

American Integrity Insurance Company of Florida has a 1.5 star rating with 74 reviews. 

When is American Integrity Insurance Company of Florida open?

American Integrity Insurance Company of Florida is open now. It will close at 5:30 p.m.  

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