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American Freight Furniture and Mattress
- Retail
- Clay, NY
About this business
American Freight Furniture and Mattress in Clay, NY is a warehouse furniture store. We sell furniture including sofas, loveseats, recliners, sectionals, dining room, mattresses, beds. When you can purchase high quality furniture at closeout prices and avoid paying for fancy showrooms and displays, you get the best for less! Shop our deals now with great savings on select sectionals, sofas, mattresses and more. Lowest prices guaranteed. Same day delivery. Take your furniture home for $50 today!
Location details
4124 NY-31, Clay, NY, 13041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Purchased from this store with John was very helpful and nice I also spoke with Leo who helped me out with a return as well he was also nice and helpful David was an asshole and was very short with questions which was the reason why I return we need more good customer service like John and Leo thank you guys for everything very very helpful and Knowledgeable
Never, Ever Again! I am a first time American Freight (AF) buyer who just purchased a $769 refrigerator online on October 12, 2020. It was a VERY negative experience, start to finish, as follows: • Forced Purchase of Needless Accessories: The site checkout process forced me to purchase an unneeded Water Hose attachment. I tried three times by trying to conclude my purchase of the fridge without buying this add-on accessory. I simply did not need it. But, the site forced me to order it and place it in my online cart before al... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call ###-###-#### so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
Alan was very helpful.
Business response:
Thank you for your review. We appreciate your business!
Do not back their product, do not back the extended warranty that is sold either. Bought couch and oversized chair, with the warranty that covers "EVERYTHING". After a year both pieces of furniture started falling apart. Made a claim with them, and was told rips due to unraveling is not covered by them or the warranty. DO NOT DO BUSINESS WITH THIS COMPANY!
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call ###-###-#### so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
have to agree with a few other qp. DO NOT waste your hard earned money buying anything from American Freight. I am having a horrible experience with them right now, and I can tell you once they get your money, it's over. I purchased a lawn tractor, paid to have it delivered It never started and this was in October. They said I received what I paid for. I guess I did if I bought a lawn ornament. Like another reviewer stated. Next step BBB. Horrible customer service, and forget about trying to get a repair appointment. BAD
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call ###-###-#### so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
As a Traveling Frontline Worker, I've been a long time customer with American Freight for many years throughout several states. It wasn't until my recent experience in Miami, FL, that l had tge most horrible disappointment with this locations store (Marc) AND regional managers (Jay K.). Not only did this store mishandle my delivery date, delivery process and not have all of my promised items in stock but l had to be subjected to the unprofessionalism, rudeness and attitudes, like I'm a bother because of THEIR flub up. So cus... read more
I would not even give this company a one star review as that is over rating. I bought a laundry center off the Parma store last Sunday. I made the mistake of finding a unit on-line and it showed that it had an imperfection on the right front side of the unit, so rather than driving over an hour from my house only to find out that they sold the unit so I decided that I would buy the unit for 900 dollars on-line. We went and picked the unit up and it was all boxed up which we thought was nice. Well when we got it home we unbox... read more
Business response:
We are sorry to hear you are having troubles with your purchase and would like to help as best we can. Please call ###-###-#### so we can put you in direct contact with the Regional Manager of the store location you purchased from. Thank you.
GREAT Customer Service from beginning to end. Spoke to Alex (Concord Store)on phone before going in about a stainless steel oven and he was very knowledgable about the inventory. After arriving, Alex was very thorough in assisting me with my purchase. The price was also right in my budget! The delivery also went off without any problems. I highly recommend the Concord Store.
Business response:
Thank you for your review. We appreciate your business!
We purchased a Samsung five burner gas stove online from American Freight back in mid December 17th. It arrived Monday before New Year’s Eve. Upon opening the box and gathering all the items that go on the stove, we realized that some of the parts were missing. Which were 3 burner caps, middle burner and the reverse griddle plate. Also we realized that the quality control isn’t the best because the grates were not wrapped given it could further scratch the stove. So we called the same day it arrived to let them know about th... read more
Business response:
Paid $300 for delivery for mediocre quality control.
Frequently asked questions about American Freight Furniture and Mattress
How is American Freight Furniture and Mattress rated?
American Freight Furniture and Mattress has a 2.7 star rating with 843 reviews.
When is American Freight Furniture and Mattress open?
American Freight Furniture and Mattress is closed now. It will open at 10:00 a.m.
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