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American Car Center

2.1

About this business

At American Car Center, partnering with good people with credit problems is our focus and passion. Simply put, we feel that anyone with a good job should have an opportunity to drive a great, dependable vehicle. Also, we understand that difficult life events happen to good people, and that credit issues in the past should not necessarily determine your future. Over the last twenty years, American Car Center has helped thousands of people drive an amazing vehicle. 

Location details

3305 Raeford Rd, Fayetteville, NC, 28303, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
2.1326 reviews
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Verlon K's profile image
Verlon K 
2 years ago

If I could give this company negative I would they are rude manipulative only after your dollar sold me a A dream on a 2017 Kia ***** and Ive had nothing but problems with it and nothing but hassle from the staff trying to get stuff resolved. As I am speaking out with the lawyer for the lemon law. They will not get away with this signed a severely unhappy. Wish I never was customer. 

Asia G's profile image
Asia G 
2 years ago

I have been with ACC for two years , car was in excellent condition. But recently I have been having financial hardship and my checking account had fraud on it, so now I am behind in car payments. I have been paying my car payment on time expect be late due to OTHER bills. My account rep is no help it was a girl at first but now its a boy! I have contacted them about assistance about getting help for my car payment if it was possible all they CARE ABOUT IS MONEY MONEY MONEY !!! I get it if course but when Im telling you what... read more

Michael M's profile image
Michael M 
2 years ago

I paid my car off over 3 months ago. I was told I should have the title in 4 to 6 weeks. It's been over 13 weeks. I have not received the title. I've called American car center main office in ********** 3 or 4 times. The people in the payments center can't help me they transfer me to someone else's who never answer or calls back. I gave ****** for this vehicle and want my title to show for it! 

Randall G's profile image
Randall G 
2 years ago

Hi we bought a Kia ******** in 2019 we have made all our payments and can not get a payoff on the vehicle due to the fact no one returns phone calls. We have called and left messages for 8 business days do not use this company or american financial. 

Ree W.'s profile image
Ree W. 
3 years ago

Hello, me and my mom brought a car from this place last year in march. The transmission was slipping a couple of month after getting the car. We been running into problems since we first got the car the sales people didnt explain everything in the contract they was ******* for us to sign everything so as soon as we took over the first payments we didnt know anything about damage waiver fees or anything I should of known American Car Center was a red flag then. Its now august Ive been without a car basically since April of th... read more

Mekia D's profile image
Mekia D 
3 years ago

This car company is the worst they shut your cars off even while you are driving it when stuff is wrong with the car they say its your fault and then when you call the **** number they say they have no record of saying anything and are absolutely rude and disgusting when speaking to you. They dont keep records of phone conversations and they harrassed me after I repeated Ive been in an accident and that the car was as shut off in the middle of driving because they turned it off and I have proof of it and they tried to deny i... read more

Pashous B.'s profile image
Pashous B. 
3 years ago

Straight scammers! I do not recommend! Use about but them! They will not honor the warranty or call back if you need them. Now if you late on a payment they will call you nonstop. Im always told that they will call me back but they never do! 

Dajonique T's profile image
Dajonique T 
3 years ago

Worse place to get a car from poor customer service no patience nasty attitude from every sales rep even the supervisor my rep definitely needs to lose her job I called her today to let her know my son was sick with pneumonia an thats why I havent answered my phone as Im writing this they just called me again after I just got off the phone with *********************************** an told them the same thing my child is sick an my child health comes before a **** car they can kiss my a** 

Frank C's profile image
Frank C 
3 years ago

So I bought a car back in April had the 1st car for 28 days and the engine blew up in it waiting about 4 day and they put me in another car ( lost my job because if this ) . Had the 2nd car for 29 days car had to go into shop for 3 days ( again lost that job). Now here we are in July and my car is broke down again . I have tried calling and always get put to an answering machine no one calls back or when they do its days later . But they expect there payments on time. Now here I am again with no car and going to lose this jo... read more

Frequently asked questions about American Car Center

How is American Car Center rated?

American Car Center has a 2.1 star rating with 326 reviews. 

When is American Car Center open?

American Car Center is open now. It will close at 6:00 p.m.  

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